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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4118 Views
  • 0 replies
  • 5 kudos

Resolved! Devices removed from google home

Why have my smart lights been removed from google home app. Tried to reconnect but app is only showing the 4 gang switch and not the individual switches

Mike06 by Community Member
  • 3596 Views
  • 15 replies
  • 2 kudos

Nest Hostname Allowlist

I have a web filter that is blocking Google Nest internet traffic when trying to add thermostats to my account with the Nest app on an Android phone. As soon as I turn off the filter, the app works fine and I can add and manage the thermostat without...

T_mim by Community Member
  • 1188 Views
  • 4 replies
  • 0 kudos

payment and nest plan

Hello I’m trying to speak to someone about my account. There is no way I can get through to anyone. I’ve sent you guys plenty of messages. This is very frustrating. I don’t know if you guys have a customer service phone number I would like to speak t...

Medge16 by Community Member
  • 950 Views
  • 4 replies
  • 0 kudos

Google home app bug

When ever I click ditgal wellbening I says can’t open settings also I have the preview of the new app.

Hul by Community Member
  • 709 Views
  • 3 replies
  • 0 kudos

Speaker group

I have multiple speakers of the same brand (three Sony srs-xb402g) along with a google mini and Lenovo clocks. Until last week, i had all the sony speakers and the mini working as a group without issue. This weekend i can only one of the sony speaker...

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veezavee by Community Member
  • 929 Views
  • 3 replies
  • 0 kudos

Matter Integration UnsatisfiedLinkError

Hello,if i try to add any matter device via the Home App the home app crashes in google play services with an "UnsatisfiedLinkError"... Looks like the optional matter module in GMS tries to access the project chip native library but the java module d...

Spacefish by Community Member
  • 729 Views
  • 3 replies
  • 0 kudos

How block kid from using Google hub?

How do I block the kid from playing with a Google hub max all day?I need to get her to quit trying to play games and videos. And don’t get me started on the kid shouting ‘hey Google’ every 5 minutes…How do I prevent access or delete games videos etc?...

Brooksey by Community Member
  • 826 Views
  • 3 replies
  • 0 kudos
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