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Blog Posts

Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Hoiw to remove offline device

I have replaced a Nest (2022) with a Nest Learning Thermostat (Gen 3). The new device is set up and working great. However, I cannot figure out how to remove the old device that is no longer connected from the Google Home app. In the Google Home app ...

Google home preset routines

Why are we able to remove the preset routines? They are fine but they make my routines look messy and I would like to be able to just remove them and make my own.

Big_jack by Community Member
  • 2 replies
  • 0 kudos

Still receiving old emails

I recently moved homes and tool all my products with me. I removed the old house from my nest account, but the Google Home is still sending me nest reports showing 0kWh. It's not a big deal, but I would love to stop these emails. I already removed th...

Resolved! Google home invite

HiI'm trying to invite a email to Home but I can't progress beyond inputting the email address

Liambobrob by Community Member
  • 6 replies
  • 0 kudos

Remove device from Google Home

I am trying to remove a TV which I no longer have from my Google Home app. I've tried long pressing the device in the list, then going to settings. But when I click settings there is no remove device option.

Welldoyou by Community Member
  • 4 replies
  • 0 kudos

AppleTV Nest app no longer working

So, I was forced to migrate my nest account to google. Now, my nest app on my appletv no longer works. It will not let me log in. Keeps telling me I’ve used an incorrect email or password, which is not true. If migrating no longer allowed Apple produ...

Chamuit by Community Member
  • 12 replies
  • 0 kudos

Phone number changed and I can’t reset my Nest account

Phone number changed and I can’t reset my Nest account. Two factor authorization system was set, but my number is changed. Every time I try to login and reset my password, a text message is sent to a number I no longer have. How do I get back into my...

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