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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Changing Default Search Results from Yahoo to Google

Google is my default browser and has always been so on the machine I'm using. Recently, when I do a search in the google search bar, the results are returned via a Yahoo results page. How can I change my settings so that the results return to coming ...

srbroad45 by • Community Member
  • 784 Views
  • 3 replies
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Google nest gen 2 problems connecting

So we moved from one state to another. Tried to set up the google nest generation 2, I cannot. I cannot reboot nor can I connect. I’ve looked and I’ve asked and zero help. Please please help

Resolved! Phantom Family Bell

I setup a family bell for 5pm and can see it in the Family Bell app, but there's another Family bell going off at 6pm and it doesn't show up at all. I tried deleting the 5pm alarm, changing the time it goes off, etc. Nothing has removed or changed th...

dirkle by • Community Member
  • 1124 Views
  • 5 replies
  • 0 kudos

Problem with wifi change

I've changed wifi device but now I can't find how to change wife on app

Riana by • Community Member
  • 709 Views
  • 4 replies
  • 0 kudos

Technician needed

I need help logging into a particular app (Optus sport) using my gen 3 chrome cast. I was assured on purchase it would work. Thanks.

Govee bulb not visible

One of my two Govee bulbs is not visible in Google Home. When I attempt to add it, I am led to link my Govee account. I log in successfully, but nothing further happens. Any ideas?

Badger51 by • Community Member
  • 874 Views
  • 5 replies
  • 0 kudos

Unable to link Nest Hub to account

I am trying to set up a Nest Hub for my mother who has moved into a retirement home. I can get the hub to connect to the wifi network, but it will not connect to the Home app on my cell phone (Android) or to an iPad. Therefore I am unable to set up r...

VeraDietz by • Community Member
  • 646 Views
  • 4 replies
  • 0 kudos

Error code na023 with Nest connect

I have installed my Yale lock, and when I setup the Connect through the Nest app, I get failure to connect with two codes reported interchangeably: na021 and na023. I have reviewed several others with this issue on these forums and gone through the t...

jennin82 by • Community Member
  • 2342 Views
  • 4 replies
  • 0 kudos
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