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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6545 Views
  • 0 replies
  • 7 kudos

Resolved! Everyone around me signing into my Google account

I am in a treatment center and EVERYBODY is getting notifications on their devices prompting them to use my Google account. They can accept it and it doesn't even require a password. Some people have been signed in automatically and find out when the...

AustinT by • Community Member
  • 2916 Views
  • 7 replies
  • 2 kudos

Resolved! GMC on google home

Just recently when I lock my GMC with my google home, it says GMC will not be available after June 13. It works fine now, just wondering what June 13 means.

Deleting Honeywell thermostats in Home app

This seemed to have been kind of asked before without a resolution.I upgraded my Honeywell thermostat and had to reconnect to Honeywell to add it to the Home app, but the old thermostat is still there, though it is not connected. If I try unlinking i...

nnjjoe50 by • Community Member
  • 2878 Views
  • 5 replies
  • 0 kudos

Samsung TV keeps dropping Goggle Nest connection

I am running the Google route and 2 points (model #056-02-0002). I have 3 Samsung TVs connected but 1 of the TVs keeps dropping the connection when turned off. The other 2 are fine. Should the tv that drops connection have a static Ip and if so, what...

Azcsusn by • Community Member
  • 871 Views
  • 3 replies
  • 0 kudos

Family link login in and removal

How would I remove my child from my ex bfs family link account without my exs password or access code. I can’t even set up my child’s phone without entering the old Google account that was previously linked before I factory reset it

Mhouse33 by • Community Member
  • 1846 Views
  • 4 replies
  • 0 kudos

I can't get the garage door to work with google home

I cannot get the garage door (aladdin connect genie brand) to work with google home, I have tried to change the password, I have unlinked the device from google home but it always tells me that there is an error or to change the pin. I don't know wha...

gamboa123 by • Community Member
  • 2814 Views
  • 7 replies
  • 0 kudos

Google Home routines

In my phone's app Google home doesn't appears routines option. I all ready connect some device's and i can't manage them. What's going wrong?

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