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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5602 Views
  • 0 replies
  • 7 kudos

Changing ownership

We have recently sold our home and the new owners need access to the front door key pad and thermostat.How do we hand over ownership? Do we need to delete our account first and then they set up an account?

KarenW1 by • Community Member
  • 1197 Views
  • 5 replies
  • 0 kudos

TCL Roku Tv connected but not working

On the Google Home App is shows my TCL Roku Rv. It shows it's on which it's on. It shows it's off which it's off. But I can't control it from the Google Home App or Google mini.

redsunshyn by • Community Member
  • 4360 Views
  • 25 replies
  • 0 kudos

New Google Home Ap user is being asked to migrate from Nest????

Wife just setup a google account (.gmail) and then I invited her to join Google Home (as a manager, same as myself) so that she can see and control the Nest Cam Batteries newly installed. After she down loaded the Google Home Ap & signed in, the Came...

Thumper1 by • Community Member
  • 697 Views
  • 3 replies
  • 0 kudos

Foxtel no longer linked

I have Foxtel linked to my google home app but when we try to stream on the google nest hub the foxtel is no longer linked error message appears.I have installed the beta version of foxtel go, have rebooted rhe nest device and factory reset it. After...

home.google.com Preview is not showing Video History

I have full video history subscription on all my cameras, it has been working for over a year. I now see a Preview Icon and I cannot see any Video History for any camera. I have gone into the Nest account, it shows there but not for all cameras and n...

Marrk by • Community Member
  • 1350 Views
  • 7 replies
  • 0 kudos

View history of routines run

How can I view a history of routines that have run? I have a routine set to announce on my Home Hub every morning when it's time for my son to leave for school, but I feel like I have not heard it much recently, I wanted to check if it ran and I just...

TenleyH by • Community Member
  • 953 Views
  • 3 replies
  • 0 kudos

Lost home in google nest

Help please. I have lost my home in both the NEST and Google Home app due to deleting the home manager in error. Can someone help by advising how I can get it back or how I can go about setting the system back up ? Thanks

Crezi85 by • Community Member
  • 2242 Views
  • 14 replies
  • 0 kudos

Samsung TV doesent respond to Google Home

I have a Samsung NU7402 TV. The TV is compatible with SmartThings. I connected Google Home with SmartThings. After turning off the TV and waiting a few minutes, the TV stops responding to Google Home. The TV is permanently connected to Wi-Fi even whe...

Szaniak by • Community Member
  • 1968 Views
  • 7 replies
  • 0 kudos
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