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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Computer is blocking access to Nest Home

I'm unable to access Nest Home website (spinning box). But it is only happening on one computer on my home network. I can access it on another computer (using the same Google account) and with the phone app. So there is nothing wrong with the cameras...

Resolved! Smart Life Blubs

Hello, I have a smart life bulb which I linked to my Google Home. It was working for the first week in January without any issues. Since the first week of January it has been appeared offline in Google Home. I've linked and unlinked the Smart Life ap...

Irishlad by • Community Member
  • 1112 Views
  • 5 replies
  • 1 kudos

Resolved! Casting from laptop to tv - laptop has noise issue

after casting my dell laptop to my panasonic tv, my laptop is making consistent noise (it doesnt stop unless i mute my laptop speaker, which does not solve the issue). kindly seeking for guidance to resolve the issue.

karl27 by • Community Member
  • 1175 Views
  • 7 replies
  • 0 kudos

Chromechast problems

Hello. I deconected the chromcast device from Netflix account and now i can't/ I don't know how to log in again. If i try to cast directly from netflix app it says that both devices should be connected to the same netflix account.

Google Home App Not Syncing up with Nest App

Yesterday when I installed the Nest Thermostat the Google Home app wouldn't recognize it even though it is a 3rd Generation Thermostat. So I had to install it via my Nest app. I thought this was supposed to be synched up? Now, I'm trying to give my s...

Google routines are still broken

I'm really sick of Google problems. This is a problem I've been battling for two and a half almost 3 years and it's nothing more than a freaking argument with Google because they don't want to listen to anybody. They keep telling me to do this try th...

duglop by • Community Member
  • 5779 Views
  • 31 replies
  • 6 kudos

Seemless Setup fails when connecting to Nanoleaf

Hello, I am trying to connect my Nanoleaf account to Google Home. I have 3 new Nanoleaf lightbulbs I’m trying to add. Using “Works with Google” setup the Nanoleaf account links successfully, but I am not prompted to add the new devices to my Google H...

TPainRad by • Community Member
  • 650 Views
  • 3 replies
  • 0 kudos

Cannot connect thermostat to NEST app

I cannot connect NEST thermostat to my NEST app. I checked WI-FI connection and restarted the thermostat a few times but still doesn’t work. I have 3 other thermostats all connected to the app but not the one in the Living room. Please help!

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