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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6343 Views
  • 0 replies
  • 7 kudos

Get back to a Nest FT account

I misunderstood the consequences of deleting my Nest FT account when I use this form https://support.google.com/googlenest/workflow/10376672I no longer have access to Nest FT and can no longer use my equipment.How can I recreate a Nest FT account wit...

lo275 by • Community Member
  • 421 Views
  • 0 replies
  • 2 kudos

Nest devices and phone security

I’ve had my GOOGLE accounts (email etc) hacked and can’t seem to regain control. Been happening for ages. Now I’m seeing apps/connected devices on my iPhones I do not recognise, didn’t install/connect, and didn’t authorise anyone else to.I apologise ...

CAOS by • Community Member
  • 988 Views
  • 4 replies
  • 0 kudos

No Usage on app

Hi All, Over the last 2 days my Nest app has stated showing no usage. The usage is shown when you click on the day.I have deleted the app and reinstated it and also reset the actual display unit.Please help.

TheDon by • Community Member
  • 2497 Views
  • 12 replies
  • 0 kudos

Resolved! Geeni Account will not connect to Google Home

When ever I try to connect my Geeni Account to my Google Home app, it says "Something Went Wrong. Try Again." I have uninstalled both apps. Restarted my phone multiple times. This problem stemmed from me trying to link new light bulbs to my account, ...

Evan_ack by • Community Member
  • 9696 Views
  • 12 replies
  • 8 kudos

Adt control app

Everything was fine with the ADT control app until one day I accidentally deleted the app. When I reinstalled it and tried to put in my user name and password it wouldn't let me get in. So I tried to reset my password by clicking on "forgot password ...

Vsjacobs by • Community Member
  • 788 Views
  • 1 replies
  • 0 kudos

Google Home App is a steaming pile of crap.....

I seriously don't know how people deal with this buggy app. Every update seems to make things worse. Either my devices are offline even though they are connected or all of my routines go missing. The other day I had to setup all of my routines becaus...

Anonymous by • Not applicable
  • 892 Views
  • 3 replies
  • 2 kudos

Nest thermostat

Nest is a dog **bleep** products. I got one like a complete sucker. BEWARE DO NOT BUY THIS PRODUCT!!!

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