Help please

[Rharnar2468]

I’m settling up the nest in a school building every time I try to use are school email addresses it tells me unresponsive server when I use my personal email it works any idea why this is

[RXShorty]

Hi @Rharnar2468 

Is the school email address a Google Workspace account? I am afraid Nest only works with personal Google accounts. 🙄

[janthadeus]

Hi Rharnar2468,

Checking in — I just wanted to make sure if you’ve seen RXShorty’s response. Let me know if you need anything else.

I appreciate the help, RXShorty.

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT