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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Nest security code not emailed

Tried to log into nest app and got message it needed to verify my identity and that a code had been sent to my email. No code ever arrived. Tried it repeatedly and cannot access either with app or via PC on nest website. Login is accepted but verifyi...

Ski-bum by • Community Member
  • 1375 Views
  • 4 replies
  • 1 kudos

"Problem connecting to cloud" Error Message

Hi all, For the last several weeks, I have been unable to sign in to manage my devices on Google home. I have a home with around 40 devices in it that were set up perfectly fine throughout the last year or so, but recently whenever I attempt to sign ...

tgalliher by • Community Member
  • 977 Views
  • 3 replies
  • 0 kudos

Home app with Google/Google Go app

I have 4 speakers and a 2nd gen display with YouTube Premium and several smart lights and plugs.I set them up with my phone but I don't want all these extra 3rd party apps taking up space so I purchased an Android 11 tablet specifically to house all ...

elSmyz by • Community Member
  • 2857 Views
  • 5 replies
  • 4 kudos

Set Up Login to https://home.nest.com/login/

I recently subscribed to Nest Aware, and am trying to log in to my Nest Aware account online by either:My Google Accountvia https://home.nest.com/login/Using my Google Account to login simply keeps returning me iteratively back the the Google Account...

Monticello by • Community Member
  • 1422 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot edit Daylong Routine actions anymore

Sometime in the last week or so, trying to edit an Action in a Daylong Routine has become disabled.You can CREATE a new Action in a Daylong Routine, and you EDIT existing Actions in regular Routines, but trying to Edit an Action in a Daylong Routine ...

TimothyB by • Community Member
  • 2375 Views
  • 5 replies
  • 2 kudos

Unable to unlink Lutron Casata from Google home

I have Lutron casata for almost 3 years been working fine with Google recently Google cannot connect to lutron decided to unlink and relink to fix the issue but it will not unlink every time I unlink from Google home the switches still show up in Goo...

maehak2 by • Community Member
  • 1295 Views
  • 3 replies
  • 1 kudos

Unable to remove c by ge seamless bulb from Home

There are C by Ge bulbs in my home that were set up directly via Google’s seamless set up.I want to remove them. The Google Home app will not let me. Is there a known solution for this?Steps:1) go to the device setting for a C by GE light bulb in the...

KMDM442 by • Community Member
  • 2694 Views
  • 4 replies
  • 2 kudos
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