02-07-2022 07:13 PM
Hi.
So a few weeks ago, we cpuld see th TV but it was "unavailable. "
I realized the chromecast was broken . Rogers was here and pulling everything out The connection was loose.
I put in a request chromecast.
Flashing white light
Home cannot see the TV. I removed the device and the room.
Now. HOW do I get it back online?
Home can still see a speaker in the other room.
02-14-2022 10:56 AM
Hi M416,
Thanks for reaching out. Pulsing white light on your Chromecast device means that it is disconnected or needs to be set up. You may visit this support website link to help you in setting up your Chromecast. On the other hand, if you are getting a message when reconnecting your Chromecast to your network, you may check this support website article.
Thanks,
Jennifer
02-26-2022 08:29 AM
Hi M416,
Just checking in to make sure that you saw our response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Thanks,
Jennifer
02-21-2022 09:51 AM
Hi there,
It's me again. I wanted to check back in to see if you still need help with your Chromecast device. Feel free to let me know if you do.
Regards,
Jennifer