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TV not avail Now No TV

M416
Community Member

Hi.

 

So a few weeks ago, we cpuld see th TV but it was "unavailable. "

I realized the chromecast was broken  . Rogers was here and pulling everything out  The connection was loose.

 

I put in  a request chromecast. 

Flashing white light  

 

Home cannot see the TV.  I removed the device and the room.

Now.  HOW do I get it back online?

Home can still see a speaker in the other room.

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi M416,

 

Thanks for reaching out. Pulsing white light on your Chromecast device means that it is disconnected or needs to be set up. You may visit this support website link to help you in setting up your Chromecast. On the other hand, if you are getting a message when reconnecting your Chromecast to your network, you may check this support website article.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi M416,

 

Just checking in to make sure that you saw our response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future. 

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again. I wanted to check back in to see if you still need help with your Chromecast device. Feel free to let me know if you do. 

 

Regards,

Jennifer