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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest App and account shows two home?

Hey,Just installed the Nest Learning Thermostat today. All good and connected. However my Nest App now shows two homes. I can't delete the unwanted one. Tells me to go to Google Home settings to do the deletion. Can't do it there though either. Perha...

Lost wire conector to wifi for my doorbell wired

Lost the wifi wire conector that is installled with the door chime. I would like to buy a replacement wire. Tried to get help at the Google nest store in Chelsea (NY), but was only referred to this site.

Panmagnus by Community Member
  • 278 Views
  • 3 replies
  • 0 kudos

App now only allows control of hot water, not heat.

This isn't exactly a connection issue as the app and Nest thermostat connect perfectly well. The problem is that the app (on both android and IOS phones) only allows us to control the hot water not the heating. The hot water circle lights up, we can ...

Frenchie1 by Community Member
  • 150 Views
  • 0 replies
  • 0 kudos

Google nest home max

A pervious owner had this max and they can't get into their google account. How can I get into it since I bought it from them?

DaziStoNeD by Community Member
  • 1207 Views
  • 1 replies
  • 0 kudos

Hoiw to remove offline device

I have replaced a Nest (2022) with a Nest Learning Thermostat (Gen 3). The new device is set up and working great. However, I cannot figure out how to remove the old device that is no longer connected from the Google Home app. In the Google Home app ...

Google home preset routines

Why are we able to remove the preset routines? They are fine but they make my routines look messy and I would like to be able to just remove them and make my own.

Big_jack by Community Member
  • 494 Views
  • 2 replies
  • 0 kudos

Still receiving old emails

I recently moved homes and tool all my products with me. I removed the old house from my nest account, but the Google Home is still sending me nest reports showing 0kWh. It's not a big deal, but I would love to stop these emails. I already removed th...

Resolved! Google home invite

HiI'm trying to invite a @yahoo.co.uk email to Home but I can't progress beyond inputting the email address

Liambobrob by Community Member
  • 2396 Views
  • 6 replies
  • 0 kudos
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