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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest app offline

my thermostat id online and working fine, but my Nest app says Hot Water is offline… camera working just fine… any ideas?

Resolved! Google Home Routines in a wrong language

When I open Google Home and open Routines then access any of the drop down items they will come up in the wrong language. It does the same if I go to settings Google Assistant then manage all then access Routines, everything else is in English's. I a...

Bigboyonce by Community Member
  • 3 replies
  • 1 kudos

Cannot add nest learning thermostat

I cannot get the home app to add my new nest learning thermostat. Thermostat functions with my HVAC but it will not add into my home through QR or product code. Thermostat and app are both up to date and connected to the same wireless network.

jmcdanie by Community Member
  • 5 replies
  • 0 kudos

Iphone not available when asking to synch devices

Hi AllI am having the same problem (For more than a year, I don't want to reinstall my Google home!)IPhone not available when asking to sync devices o... - Google Nest CommunityI can synch all my devices listed in the App 9 integrations but I always ...

casperse by Community Member
  • 7 replies
  • 0 kudos

Resolved! Why is this community a complete waste of time?

None of the questions in this so called "Community" receive any answers. The only 'activity' going on seems to be some "Community experts", periodically checking if they can close your question. Their responses however seem like a bot's behaviour mos...

rrozema by Community Member
  • 45 replies
  • 3 kudos

Can't swipe past the clock

Hi,i have a nest hub where it I can't swipe past the clock,when i try and swipe it goes back to the clock,i have fully reset the hub and it will work properly for the day but when i wake up it's back to being stuck on the clock,What i have to do is u...

johnisme by Community Member
  • 5 replies
  • 0 kudos

Google account recovery

i don’t have the mobile number for my account anymore, can you please help me recover my account through a email or let me get into my account any other way’s you can do for me! Thank you if you do it for me, it’s an account I use for everything and ...

S97 by Community Member
  • 0 replies
  • 0 kudos

Search for devices on home app

Is there a way to search for a device by IP or MAC address in the home app? I can't find my daughter's tablet on my network but it's connected... Any info on finding specific devices would be helpful. Thank you!

Griz by Community Member
  • 5 replies
  • 1 kudos
Do you use automations or Routines in your smart home?
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