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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4128 Views
  • 0 replies
  • 5 kudos

Accidentally deleted home

Hey there. I was cleaning up my account by deleting my old home, and accidentally deleted my current home and connected devices (Facepalm). Is there any way to get back an old home in the app?

Google speakers think I'm my wife

Hi, I upgraded to google advanced protection and I think it has messed up my google home settings.The first issue is that when I ask google what my name is, it says "your name is Hayley" which is my wife's name. It does this on all speakers. I've che...

Griffin by Community Member
  • 1359 Views
  • 3 replies
  • 0 kudos

Password can't rest on Google Gmail account

My password can't rest on Google Gmail account my email is #Show error. Error show my gmail login another device. Actually I rest my device after rest I don't remember password. Then I try to rest but password can't rest

Escalate Case ID [7-7466000033231]

HelloHow do I escalate my case if I am unable to get a reply from Google support?The ticket has been open since 6th December and the last email I had from Google was on Jan 6th where I was told:"We are still reviewing this case thoroughly with our En...

Clev by Community Member
  • 2455 Views
  • 4 replies
  • 1 kudos

Google home asking pin when open garage door

Hi when I try open garage door via google hone app it’s asking me for verify pin I hv no idea which pin it’s asking and where can I get or reset please help thanks

Amit845150 by Community Member
  • 17363 Views
  • 26 replies
  • 4 kudos

Is it possible to add multiple rooms to "parent" rooms?

Is it possible to add rooms to "parent" rooms? Such as Bedrooms 1 & 2 belong to "Second Floor", and Second Floor belongs to "House", along with "First floor" which contains, patio, porch, garage, kitchen, living room, basement and so on.This feels li...

Zenkci by Community Member
  • 1706 Views
  • 3 replies
  • 0 kudos

Agregar miembros a Casa

Buenas, estoy intentando agregar a mi hija para compartir los dispositivos, al ser una cuenta menor me envía a Family Link, me envía a los ajustes pero cuando voy a agregar siempre me dice que que compruebe que esté conectada a una red wifi. Y no pue...

jacam78 by Community Member
  • 841 Views
  • 3 replies
  • 0 kudos

Google assistant error

Hi, I've been having problems with the google assistant for a few days both on the phone and from the devices at home. If I try to command something, the message always comes out that the device is not configured, I reset the phone, changed google's ...

Screenshot_2023-02-19-16-56-33-408_com.google.android.apps.chromecast.app.jpg Screenshot_2023-02-19-16-57-00-679_com.google.android.googlequicksearchbox.jpg
maxevy7276 by Community Member
  • 5710 Views
  • 5 replies
  • 0 kudos
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