02-19-2023 02:33 PM
Buenas, estoy intentando agregar a mi hija para compartir los dispositivos, al ser una cuenta menor me envía a Family Link, me envía a los ajustes pero cuando voy a agregar siempre me dice que que compruebe que esté conectada a una red wifi. Y no puedo hacer nada más.
Si alguien me puede ayudar se lo agradecería.
Saludos.
02-23-2023 12:44 PM
Hey jacam78,
Thanks for reaching out.
Certain accounts don't have the ability to be a home member. When you try to add the following types of accounts in the Google Home app, you'll get an error on the app. These accounts are: Google Workspace (formerly known as G Suite) accounts, Child or Unicorn accounts, and business accounts.
You can still link your daughter's account using the Family link. Check this guide for more information.
Best,
Alex
02-26-2023 01:44 PM
Hello there,
We hope you're able to get the help that you need. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Alex
02-27-2023 02:23 PM
Hi jacam78,
We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.
Regards,
Alex