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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 7518 Views
  • 0 replies
  • 7 kudos

Nest cam audio can’t be turned down on iPhone 8

Just installed a nest cam in our babies nursery and the audio in the Google Home app can’t be turned down completely on my iPhone 8. My iPhone is fully updated. I can turn the audio up manually using my phones volume button (on the side on the iPhone...

Kay415 by • Community Member
  • 425 Views
  • 0 replies
  • 0 kudos

Resolved! I can't reply to my own post?

I can't respond to my post? How do I verify my email address? I am getting the error message below, but I can't find the link to verify my email address. Sorry, either you cannot reply to this topic or you have not verified your email address by clic...

lameboi by • Community Member
  • 2599 Views
  • 5 replies
  • 3 kudos

Google Wifi App

I have been living under a rock and had no idea the Google Wifi App is no longer in use. my network is set up on the mesh network with several pucks. I cannot even view the info on my app because it forces the update. 1) I am not very technical and n...

DeeDeeP by • Community Member
  • 1648 Views
  • 4 replies
  • 0 kudos

Nest and Google Home App- iOS15

Has somebody achieved connection between the nest hub and the home app with iOS 15? I cannot use my device since my phone updated.

cramos by • Community Member
  • 2742 Views
  • 12 replies
  • 1 kudos

Problem connecting to cloud error

It keeps on saying problem connecting to cloud. every time I press “try again” it does not work it just goes back to the same exact thing. somebody please tell me why this is happening.Edit: please tell me how to fix this.

AlexBot101 by • Community Member
  • 1069 Views
  • 4 replies
  • 1 kudos

password not forget by recovery email and phone no

Dear sir I am not login our Email account many times. I gave also recovery email ID and phone no but only one option on sending OTP and second option not send OTP I not recovered my gmail account. Please forget my email password. My recovery email ID...

ramv by • Community Member
  • 463 Views
  • 0 replies
  • 0 kudos

Google home not playing games

When I ask google to play song quiz or any other game it replies “I’m sorry song quiz is not available for devices in your country or language” my device is in the UK and I have it set to English. Please help as this restricts the use of my new googl...

AlanH by • Community Member
  • 2293 Views
  • 3 replies
  • 0 kudos

Unable to add person to google nest

Hi there, I have been unable to add my wife to our household on the Google Home app. I am consistantly being told when I get to the part where I'd send the invite, that I "Cannot send invitation at the moment" and to try again. Ive tried several emai...

Anthony21 by • Community Member
  • 1207 Views
  • 6 replies
  • 0 kudos

Resolved! Recovery gmail account

Gmail account recoveryDear Google team My phone recently got formated and I lost all my data after that day I'm trying to recover my account ######### but not able to.There are no such OTC options.So please this is my request to Google team to recove...

Amanraj by • Community Member
  • 2658 Views
  • 1 replies
  • 10 kudos
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