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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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  • 7 kudos

Hi

 

Kawsar by Community Member
  • 360 Views
  • 0 replies
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Google Home App sign in

When trying to sign in to the home app the first time, it gets to the screen that says choose account but will not let me progress. I have deleted the app several times and I am using a Gmail account.

Cnash by Community Member
  • 1049 Views
  • 4 replies
  • 2 kudos

Tv

How can I get my device on my tv

Mkim-269 by Community Member
  • 345 Views
  • 0 replies
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Can't connect displayed at Home/Away

Hi I'm getting a can't connect in my app on the second home to which I am connected. It shows where my Home/Away toggle is in my other Home. Doesn't seem to interfere with second home function but the fact I can't fix it is starting to get annoying. ...

Connect

Cannot get app on phone to connect, can't get pass code

meaty12 by Community Member
  • 311 Views
  • 0 replies
  • 0 kudos

Can't remove a Thermostat from Google Home

After searching the internet and forms it looks like there is no way to remove a broken device from Google home. But I'm adding my problem to the list so that maybe engineers can update Google home to allow this. I have a Nest thermostat that broke, ...

NWJ629 by Community Member
  • 3404 Views
  • 13 replies
  • 4 kudos
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