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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Connect Device Not Showing on Home App

I have a new Google Wifi mesh system that I just set up. The first dozen devices set up nicely. However the last device does not show in the Google Home app. It is hard wired to an access point. It is connected as I am able to open a browser, type in...

Fertree by • Community Member
  • 2236 Views
  • 10 replies
  • 0 kudos

Google home and Tapo link

Have had Google Home for controlling various Google products and had it linked to my Tapo app account which had various smartbulbs etc.I recently changed the password on the Tapo account and I lost all the bulbs in the Google home app. I unlinked the...

Can google connect to private system using api?

My idea to ask google nest "Hey Google what is the sales amount of yesterday?"So google nest must connect to the private system first by using the user and password to authenticate to the our own system. Anyone has the experience, please advice.Thank...

Verasin by • Community Member
  • 1109 Views
  • 5 replies
  • 0 kudos

Nest access

Can't seem to get more than my phone to see added devices and wife's phone can pause things on wifi but then they dissappear from her phone and only I can unpause. I gave her full access but can't figure out why she doesn't see the devices

Penskeboy by • Community Member
  • 857 Views
  • 4 replies
  • 0 kudos

Nest email user name

On my Nest Thermostat, my email user name is X. I want to change it to Y. Yes?

Okiedoc by • Community Member
  • 466 Views
  • 1 replies
  • 0 kudos

Connecting to Sirius XM

Just got a Nest. In the setup process, the Home app asked me about connecting to Sirius, which is on my phone, and I (thought I) said yes. Now Sirius appears nowhere on the list of settings and Ms. Nest draws a blank when I ask to play Sirius. How ca...

Skip356 by • Community Member
  • 1186 Views
  • 4 replies
  • 0 kudos

LG ThinQ TV 43LJ550T cannot be added to google home

Greetings,i`m using IOS 15.1 on my smartphone (but also try on my wife's android) and WebOs 6.00.10 on my TV.for the region settings i'm ussing Colombia as my country.The TV works fine on the LG ThinQ App, but when i try to add it to my devices on go...

lrojas by • Community Member
  • 5301 Views
  • 18 replies
  • 1 kudos

Google Home account linking not linking

I’m trying to link my night owl protect account to google home. I log in and it says night owl protect linked at the bottom, and then account linked successfully. The problem is that it is not linked. The cameras do not show up, and when I checked th...

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