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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Nest and Google home - they don't play nice

If you are an owner of Google Nest, all the products - Protect, ThermoStat, Cameras - they don't swap over to Google Home; it's a worthless investment if you buy anything going forward. You have to completely re-introduce each item separately into Ho...

BT Smart Hub 2 not appearing to work with Nest cameras and Google Home

I am so confused at the moment. I changed from Sky Wifi to BT Full Fibre Wifi via BT Smart Hub 2. Nothing seems to work anymore despite trying to put everything on the same new wifi. I read somewhere I needed to set up a new Google Home so did so but...

JWM1 by Community Member
  • 1394 Views
  • 4 replies
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Migrated but I cannot access Nest Account

I need to reset the password to my original Nest.com account. I have been trying to do this prior to and after Google purchasing Nest.com. Each time I request the link, the email is not sent to my email address. I cannot reset my thermostat because i...

DrMj by Community Member
  • 5043 Views
  • 8 replies
  • 0 kudos

iPhone not adding Home Members

The Google Home App does not allow iPhone users to invite members to their homes. Only 1 letter can be typed before the App freezes/locks.

spiper76 by Community Member
  • 3494 Views
  • 14 replies
  • 1 kudos

Google home app

Just wondering why my Google home app has not updated . Others in household Google home app has uddated. Specifically the camera portion updates

Mi Home Mop 2 Pro+

Hi, I bought Xiaomi Robot Vacuum-Mop 2 Pro+ and couldn't link it to my Home App. It shows an option to 'Connect Mi Home', and I tried to link it manually through 'Set up Device' and I always come to this message:'No Compatible devices were found in y...

tikonoss by Community Member
  • 2206 Views
  • 4 replies
  • 1 kudos

Google Home not finding Honeywell TCC App

Until yesterday, I could control my Honeywell thermostat in Google Home. Then it started showing off-line. I have restarted the router, restarted the thermostat, restarted my Android devices, disconnected and re-connected the thermostat to the WiFi. ...

RosieMom by Community Member
  • 3426 Views
  • 12 replies
  • 1 kudos
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