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The right access for the right people, with the new Member role Read more

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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4089 Views
  • 0 replies
  • 5 kudos

Nest account frozen

I setup an account years ago and never used it with my administrative Google account email. I need to use this account with me Nest products. Without setting up a Nest account under a different email how do delete the Nest account so that I can begin...

FirstFox by • Community Member
  • 640 Views
  • 3 replies
  • 0 kudos

Yeelight lights removed from google home

For no reason all my yeelight were removed from google home. I try to connect with the yeelight account but no success. Mi home and yeelight app work fine.

Rigas86 by • Community Member
  • 10860 Views
  • 38 replies
  • 4 kudos

How secure is linking Feit smart bulbs to Google Home

I have some Feit smart bulbs I wanted to connect to Google Home.What are the security implications of this? For example, if Feit was compromised, could someone have access to my Google account through the Feit account connection? Basically, I don't w...

Anonymous by • Not applicable
  • 887 Views
  • 3 replies
  • 1 kudos

Problem connecting to cloud

I am in my google home. I have a few rooms. One particular room when I go to the device to change the name, it says trouble connecting to the cloud. All the other rooms and devices work except this one.

Jyeh74 by • Community Member
  • 1068 Views
  • 6 replies
  • 1 kudos

Find lost phone, PLEASE?

Hello, I lost my cell phone after the SuperBowl on the 12th and I've been unable to find it since. According to FindMyDevice it "Can't reach device". This may be because the phone died OR because I had the carrier turn on the "Lost phone" option to p...

AGF by • Community Member
  • 933 Views
  • 2 replies
  • 0 kudos

Linking Blue ADT to Google Home issues

When i try to link blue adt to my google home app i get one of three things below:1. I type in user name and pwd for blue by adt, get asked to generate code, but never get one2. I get the code and plug it in then get message in google home app saying...

nevarest by • Community Member
  • 1736 Views
  • 4 replies
  • 0 kudos

old user name

Hello:I am having trouble with my nest account:I have an old user id and I can not get the code to migrate to the new account.The old Id is #. I can not get the code as I do not use this account.I want it switched to #my phone number is 248-0901Pleas...

sruzumna by • Community Member
  • 689 Views
  • 3 replies
  • 0 kudos

Google Nest Hub AQI reporting wrong

I have a Google Nest Hub and recently moved about 5 miles but still in the same city. Once I updated my hub to my new address it started reporting AQI of 435. I have changed it back to my old address and the AQI is 12, so I have tried different addre...

jugstats by • Community Member
  • 2428 Views
  • 11 replies
  • 0 kudos
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