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Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5941 Views
  • 0 replies
  • 7 kudos

Can't login to Nest app after migrating to Google

I renewed my Nest aware subscription. Before doing so, I was forced to migrate my Nest account to my Google account. This process was not intuitive and was time consuming! Now, my Nest app on my iphone doe not recognize my Nest login. Am I supposed t...

sprout6 by Community Member
  • 1726 Views
  • 4 replies
  • 1 kudos

Ceiling fan control has degraded

Using voice control through Nest devices for ceiling fans has recently changed for the worse. It used to be that saying "turn the fan on" would turn on the fan associated to the room where the Nest (Nest speaker, or display) device is located (based ...

nocrosses by Community Member
  • 577 Views
  • 1 replies
  • 0 kudos

Thermosmart in home app

The thermosmart app has disappeared from google home. You cannot install the app via home.

Felixvos by Community Member
  • 1770 Views
  • 8 replies
  • 0 kudos

Unable to log in to Nest app to set up new device

I just purchased a Nest Protect Smoke/CO detector. I'm following the instructions to set it up and I have to download/install the Nest app on my phone. Easy enough. When I log in with my Google account I keep getting told unable to log in try again l...

cugrad99 by Community Member
  • 1163 Views
  • 5 replies
  • 0 kudos

Default music app

For 2 years, maybe more, my default music and podcasts app was spotify. But, since a few weeks ago, when I ask the app to play music, a message appears saying that I don't have apple music app installed. When I ask for a podcasts it opens Google podc...

Epamino by Community Member
  • 1143 Views
  • 4 replies
  • 0 kudos

Google home app? why is this consistently so bad?

omg, when is google going to fix the Google Home App, it is such a pain to use. it might be the worst app i've used in a long time. it is so counterintuitive. I'm about to dump all my google products and figure out another solution just because of th...

Net camera disconnects since conversion to Google Home

Yesterday I migrated one Nest camera to Google Home, prior to doing this the camera worked flawlessly and not once did it drop the connection. Now under Google Home it takes a long time to connect and then within a few minutes disconnects and then wi...

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