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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest app problem

Hi, my nest (2nd gen) controls my heating and hot water in my holiday home. The app will no longer turn the heating up or down. It is connected because the nest turns the display on the app up and down, just not the other way. I have tried a reset an...

Jacs by Community Member
  • 542 Views
  • 3 replies
  • 0 kudos

Google Home App won't get past the startup screen.

After setting up a new Cox router, my neighbor's Google Home App won't get past the startup page. She has a Samsung 12a phone, and her phone is connected to her new wifi. The Google Home App has been reinstalled, and all permissions have been turned ...

dspikes by Community Member
  • 1148 Views
  • 5 replies
  • 1 kudos

Streaming problem with Mi Camera 2k

I recently bought a Mi Camera 2k (Magnetic Mount) it says on the box that it is compatible with google assistant. But when I connected it with the G home app the device is there but I cannot do anything to it. The home app is not showing a preview of...

Screenshot_2023-01-13-16-24-02-26_2d2bd67b5e15ae98c151ac739cd6881e.jpg IMG_20230113_162323.jpg
JoMi by Community Member
  • 1853 Views
  • 7 replies
  • 0 kudos

Hue bulb removed but still displayed in Google home

Hi i have recently replaced a hue bulb. In the hue app, I removed the old one and added the new one. I added it to my room and this works fine there I have synced that again with my Google home, and I can see the new bulb in my room, but the old bulb...

Nest app crashing on iPhone

I have an iPhone 14 pro iOS 16.1.2 and for the last couple months my Nest App heats up my phone after viewing a camera or video after about five minutes of playback on one of my Google hub cameras and then the app crashes and kicks me off the app. I ...

MarcoLit by Community Member
  • 19108 Views
  • 97 replies
  • 3 kudos

Connecting to google cloud

I am trying to get my Hisense tv to run my pictures through google photos. I have installed the Google Home app. I tap on my tv and go to the gear icon and it says problem connecting to the cloudcan anyone help me out?

Wood4hrs by Community Member
  • 1868 Views
  • 11 replies
  • 0 kudos

Turning on Nest Floodlight with Google Home preview app

With the regular Google Home app, I could manually turn on the floodlights for the Nest floodlight camera. I do not see a way to do this with the preview app. It could be user error, but I can’t find it.

SteveI by Community Member
  • 3007 Views
  • 17 replies
  • 0 kudos

Додаток google home не підтягує YouTube music

колонка Google home mini не реагує на команду "включи музику" оскільки не можу підтягнути програми YouTube music, Spotify. оформив підписку на YouTube music тоже не помогло. Програма нагло не бачить їх.the Google home mini speaker does not respond to...

Screenshot_2023-01-11-17-20-33-721_com.google.android.googlequicksearchbox.jpg
Olexiy by Community Member
  • 766 Views
  • 3 replies
  • 0 kudos
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