05-17-2023 12:20 PM
06-03-2023 02:45 PM
Hello baseballfant83,
Thanks for visiting the Community.
A few questions: what phone model are you using? What's your home members' phone model? Can you share the Google Home app version that you're using?
Please take note that if you and your home members are using phones with different operating systems, there might be differences in the features that are available on your devices. If they are almost the same, you can try to uninstall and reinstall your app to check if that would push the update. Rebooting your phone might also help.
Hope this helps.
Best,
Lovely
06-06-2023 04:27 PM
Hi baseballfant83,
Have you tried the troubleshooting steps that I suggested? Let me know if that did the trick or not, so we can try something else.
Cheers,
Lovely
06-07-2023 04:49 PM
Hey baseballfant83,
I'm checking in to make sure that you've seen my responses. Please let me know if you have additional questions or concerns before I close this thread within the next 24 hours.
Many thanks,
Lovely