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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4022 Views
  • 0 replies
  • 5 kudos

Google Home, Media can not connect "something went wrong try again"

Im new to google home, and im not sure why but the media will not connect to google home. I click link Spotify or pandora in google home +media, it launches, I click agree, it speeds through the connection, gives me a little arrow of approval, return...

Giggy by Community Member
  • 776 Views
  • 3 replies
  • 0 kudos

Unable to download google home app on my android phone

I got google nest mini which requires Google Home APP to be installed on a phone. I have been trying to Install past 3 days but it is stuck. My android phone (version 12) has close to 3gb free space. Wifi connection has 174mbps download speed. Pls su...

ruchsh by Community Member
  • 5674 Views
  • 5 replies
  • 0 kudos

DISASTER OF AN APP

DISASTER OF AN APP LAUNCH Immediately:- Add a scrollable vertical timeline with events of the type that we filter. (like the nest app)- Add a smoothly scrollable vertical 24/7 timeline from iOS, iPadOS, nest home hub - Add ability to save clips on iO...

DavidFox by Community Member
  • 458 Views
  • 0 replies
  • 0 kudos

Having major issues

For some strange reason I'm not able to log in to my google account on my Chromecast can someone please help

Cannot delete any homes in Google Home app

I have multiple homes set up in my Google Home app, and would like to delete the ones that are no longer used.The structures are completely empty, and nobody else has access to them.I know that if I do not include this, I will get this reply telling ...

Richard12 by Community Member
  • 4240 Views
  • 18 replies
  • 0 kudos

Can't Link Nest to Google Home App

I migrated my Nest app to Google and tried to share access to my thermostat and protect devices with a family member. To do that, I was required to download Google Home and connect the devices there. I signed into Google Home with the same email acco...

RMS2 by Community Member
  • 864 Views
  • 4 replies
  • 0 kudos

Login loop on Nest app (iPhone 13 Pro)

Hi! My husband and I use our Nest cameras as baby monitors for our two kids, and all of a sudden I am unable to log in using the app on my iPhone.Steps to reproduce:Open up the Nest app on my iPhone 13 ProClick the "Sign in with Google" buttonClick "...

Nest thermostat is online but in the Home App its offline

I have 11 Nest thermostat installed recently in my house. All works fine except two. After installing and setting up it worked for a while and went offline in the Home App. If I check the thermostats they are connected to wifi, battery good, getting ...

Majszi by Community Member
  • 535 Views
  • 3 replies
  • 0 kudos
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