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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4700 Views
  • 0 replies
  • 7 kudos

Can't Unlink Lutron from Google Home

After years of working, my Lutron integration with GH stopped working. (Sorry, I can't connect to Lutron message.) I tried following the steps of unlinking my Lutron acct, but can't. When I link, Lutron doesn't show in the list of linked accounts. So...

Gr8H2O by • Community Member
  • 1160 Views
  • 3 replies
  • 0 kudos

Resolved! Google Home repeated message: "Something went wrong..."

When I ask Google Home to play any particular musical group, I keep getting the same message after it repeats my request. "Sorry. Something went wrong. When you are ready give it another try." I do that and keep getting the same message. I have pulle...

golferron by • Community Member
  • 1448 Views
  • 4 replies
  • 0 kudos

Feit Smart Bulb is offline in Google Home

My Feit account is links to goggle home, however my light bulbs all show as offline. I can control them from the Feit app, but not Google. What am I doing wrong?

tdo814 by • Community Member
  • 1665 Views
  • 7 replies
  • 0 kudos

Google Home app (iOS) displays Wifi as Offline, but it's not?

I have two Nest Routers and no matter what I do Google Home app (iOS) displays Wifi as Offline for both of them, but it's not? Touching their icon displays them as Online and connected. What's up with this?I'm not using a VPN, not using Private Relay...

dozens by • Community Member
  • 490 Views
  • 1 replies
  • 0 kudos

Linking account

I am trying to link my NEST account to Google, but when I try, I get a message that my email is already linked to another NEST account....How can I delete the old account and link my current one?MF

mfleschler by • Community Member
  • 2530 Views
  • 4 replies
  • 0 kudos

Google Nest mini is not playing songs from gaana

HiI have linked Home app with Ganaa and was working fine but suddenly Nest is not playing songs from gaana. I have uninstalled ganna, resinstalled and linked again but no luck. Kinly helpThanks

ssowmi by • Community Member
  • 2962 Views
  • 12 replies
  • 4 kudos
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