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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4041 Views
  • 0 replies
  • 5 kudos

Google TV not found

I have a Hisense Google TV hardwired into my home network. I can't seem to addit to my home app. I also can't cast to it from my android phone.

Encom by • Community Member
  • 2028 Views
  • 7 replies
  • 0 kudos

Home App (iphone) showing offline for WiFi points and nest thermostat

I've seen posts from back in May on WiFi showing offline in the app, but I recently have this issue offline status in the Home App for my WiFi points PLUS 2 of my 3 nest thermostats are also showing offline. When I click on the WiFi points or the the...

EMM_29 by • Community Member
  • 2399 Views
  • 15 replies
  • 1 kudos

Nest app off line

For 22hrs my nest app on the phone says off line. Thermo all OK working manually. Switched my phone off ,still nothing unable to control via phone. should I uninstall it and re install?

Ralphy12 by • Community Member
  • 795 Views
  • 3 replies
  • 0 kudos

Monitoring outgoing and incoming traffic?

I have a Google mesh router which accepts incoming signal from my provider, and other devices are either hardwired into that router or use the wifi. Using the Google Home app (since the WiFi app is discontinued), how do I see the outgoing and incomin...

Mysa for AC and Mini-Split Heat Pumps and Google Home App

When linking my Mysa account the Google Home app see the Mysa as a regular thermostat rather than an mini-split controller, and as such only displays Cool, Heat and Off as options rather than the full range; Cool, Heat, Dry, Fan, Off. I reached out t...

78912 by • Community Member
  • 982 Views
  • 1 replies
  • 0 kudos

Resolved! relinking to Pandora

Google Nest speakers stopped recognizing my Pandora subscription as premium. I unlinked Pandora and attempted to relink and I get the message "something went wrong. Try again" trying again results in the same error.

SeaWilliam by • Community Member
  • 3803 Views
  • 15 replies
  • 0 kudos

New home setup.

I have recently purchased a home with:- Nest Learning Thermostats x 3 (independent zones)- Nest connect- Yale Nest door lockI brought my prior Google Mesh WiFi system. after successfully setting up my Wi-Fi, I am trying to setup Google Home and Nest ...

Difficulty in nest integration and fixing the camera on nest hub max

I currently have a nest account that I use the same gmail as my google home. I was unable to migrate the account and when I want to add nest home max to activate the camera it state problem connecting to cloud. I also have a control 4 system that is ...

OmarSh by • Community Member
  • 1339 Views
  • 8 replies
  • 0 kudos

Resolved! Hub 2 Log in Feature Request

Would like to have the ability to secure the Hub display to prevent unauthorized use. Feature such as requiring a passcode/password to open the display is what I am looking for.

DGWire by • Community Member
  • 947 Views
  • 4 replies
  • 0 kudos
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