cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Batteries die

The batteries on my nest thermostat die in 5 days. WHY?

Glocker34 by • Community Member
  • 490 Views
  • 3 replies
  • 0 kudos

Request to manage

I just connected a kasa lightbulb to my google home app, but when I ask my google home mini to change the color or do anything besides turn it on and off, it tells me that I need to go to assistant settings. the app also says that i have to send a “r...

danibi by • Community Member
  • 681 Views
  • 4 replies
  • 1 kudos

Nest aware plus subscription issue

My Nest Aware Plus subscription dropped off of my account when I added two nest cameras that came with a free trial, now I have nothing on my doorbell and limited on my cameras. How to I get my apps to recognize my annual subscription?

RB57 by • Community Member
  • 631 Views
  • 3 replies
  • 0 kudos

Google home app not pausing devices

Hello,Lately when I have pushed the pause function for any of the devices on the app, nothing happens. Anyone have any advice on how to restore this function?

Szedler by • Community Member
  • 1112 Views
  • 7 replies
  • 0 kudos

Google home app not working

l have a geeni light and power connector and both are not working when l try to link my account, a few weeks ago was working good and today's morning just stopped it.Is working in geeni app but not working in Google home app.l already tried to link i...

HectorVD by • Community Member
  • 2354 Views
  • 12 replies
  • 1 kudos

Google Home Music

Can anyone help? I have connected my Apple Music on my Google Home app so it can play from my TV. However, I don’t see an option to choose the song I want to hear or skip the song. Does anyone know if this is possible at all. I can only choose to pla...

EugeneC by • Community Member
  • 333 Views
  • 1 replies
  • 0 kudos

Email verifcation

Where can I trigger an email verification mail for googlenestcommunity.com? I did not receive any, although I get badge alerts. I would like to post feedback, but I need to verify email first.

Xyntacx by • Community Member
  • 829 Views
  • 5 replies
  • 1 kudos

iOS Nest app video hangs if app was previously open

I've noticed that if I previously viewed any video in the Nest app from any camera (I have IQ Outdoor, Doorbell, and 2 dropcams), then switch to another app to do whatever, if I receive a notification for motion and tap to view that video, the video ...

TahoeJim by • Community Member
  • 243 Views
  • 0 replies
  • 0 kudos

App isnt casting all of a sudden

Been casting,(screen share my phone) fine for a very long time. Today it says it's connected to my TV but not playing. The volume control still works like normal, but won't cast due to the "not playing" when it clearly is. Seems like a possible updat...

to vote
Labels