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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google home app on pixel won't connect to Phillips Hue Bulb

When I go into the Google Home app on my pixel 6 with Google assistant installed and setup, I try to connect my Phillips Hue E26 Bluetooth light bulb but I get the message "No Google assistant devices found". My pixel is a Google assistant device so ...

KeiraD by Community Member
  • 298 Views
  • 0 replies
  • 0 kudos

Resolved! Wifi not connected when trying to add child account to nest mini

I'm having the same issue as people in this thread: https://www.googlenestcommunity.com/t5/Apps-Account/Wifi-not-connected-when-trying-to-add-child-account-to-nest-mini/m-p/78703#M5687However, the solution provided doesn't work for me. There is no op...

Konstanty by Community Member
  • 846 Views
  • 7 replies
  • 0 kudos

Google nest speaker getting deleted in the middle of the night

Hi this is the 3rd time in the last week the google neat mini speaker in our kitchen has been deleted in the middle of the night. It says that my husbands account is deleting it but he is definitely not doing it as it is happening at 2-3am in the mor...

Amcquoid by Community Member
  • 1227 Views
  • 14 replies
  • 0 kudos

Nest app - "there is a problem connecting to the Nest service."

A week or so ago I lost Nest camera image - "camera is offline" message. I confirmed it is not a power issue so must be a connection issue. As of yesterday now cannot log into Nest app so cannot access camera or thermostats. I have upgraded iPhone 11...

mlverm by Community Member
  • 692 Views
  • 5 replies
  • 0 kudos

Cant log into my Nest app any longer

I can no longer log into my nest app. when i try to reset my password i never receive an email with the reset code. I also tried logging in with a google email and again, never receive and email back from Nest with a reset code. when i call customer ...

BobFx by Community Member
  • 559 Views
  • 3 replies
  • 1 kudos

on-going issues with Google Home

Hello. I’ve been having a number of on-going issues with Google Home. I was wondering if others are experiencing any of these and have any suggestions or fixes. Thanks. I have to reconnect my ADT account to Google Home every other day for the last fe...

MV by Community Member
  • 1070 Views
  • 1 replies
  • 0 kudos
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