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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 7255 Views
  • 0 replies
  • 7 kudos

Home App w/ Lutron - One phone works, second one doesn't

I have Lutron Caseta connected to my Home App.It works great on my phone. I invited my wife to be able to connect to everything as well through her phone (both Iphone's.. I'm an 11, she's an XR). All of Lutron lights, etc show as offline for her. Not...

Zirca by • Community Member
  • 844 Views
  • 3 replies
  • 0 kudos

Google Home app in Ukraine

Hello,Yesterday I bought 2 google nests mini. And realized that I can’t download the app. An app Google Home is not exist for Ukrainians. Could you please explain what the problem? is there any chance to have it?thank you in advance !

Iren123 by • Community Member
  • 6987 Views
  • 4 replies
  • 19 kudos

Cannot create new room in existing Home 2022

Where is the option to simply create a new room within an already established Home in the app?The issue of moving a device APPEARS to be solvable IF we could add another room without completely blowing up out existing home and starting all over.Delet...

lnealjr by • Community Member
  • 2733 Views
  • 7 replies
  • 1 kudos

Chang comfort, eco, sleep presets

How do I change the temperatures for Confort, Eco, Sleep? I cannot find any menu item to allow me to edit those. I like it colder in the summer and warmer in the winter. Please help me

Google Home won't recognize to z-wave locks on Vera Controller

Am I to assume that Google Home will not migrate over z-wave door locks attached to a home controller for "security" issues? I'm assuming that is going to be the excuse. I'm already annoyed because google home doesn't allow sharing a single camera wi...

Nest aware subscription

I have had nest aware for years and my Google email almost 15 years. In June my google suspended my ability to pay for my nest aware account. I have no idea why I don’t pay for anything else through this account my credit card is good, none of my inf...

Sonia715 by • Community Member
  • 2270 Views
  • 9 replies
  • 0 kudos

Google Home

Hey there.I’d like to cast some videos on TV but I can’t download the Google Home app on Apple Store. It says it’s not available for my country. Do you think you will be able to make it available for Montenegro? I don’t know if this is something I sh...

n1n4 by • Community Member
  • 816 Views
  • 1 replies
  • 0 kudos

Two Step Verification

I do not want to convert to the Google login. I am using 2 step verification on my account and it is working fine. Issue is when my wife needs to login to our account using the same user id and password as me the 2 step verification number comes to m...

tihso by • Community Member
  • 1069 Views
  • 4 replies
  • 0 kudos

You tube not working

You tube not working in anyway by the not casting or whether saying play something on you tube screen is just black

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