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Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Gnest

My Gnest is on line but my phone shows offline. Can someone help me get my back on line?

Resolved! Lenovo link pro to google assistant

Hi there I’m having some troubles connecting my new Lenovo link pro light bulb to the google assistant app. I have already set up the device on the Lenovo link pro app, and when I try and add existing device and search “Lenovo link pro app” it always...

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Monkeyss by Community Member
  • 3756 Views
  • 5 replies
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Google Home App

I don't understand why the Google Home app is switching alone the Home and Away mode even if I'm at home. Do you have an answer regarding this problem? Thanks a lot.

Should I migrate?

I have used Dropcam and then Nest for a long time and like the app. I use it mostly on IOS devices and login to home.nest.com on Win10 platform. I am hesitant to move migrate to Google and be surprised by some loss of functionality or compatibility. ...

ae1m by Community Member
  • 2798 Views
  • 10 replies
  • 0 kudos

Difficult webpage

Had problems just trying to change cc information and renewing my Subscription on their App. And finding contact information. Very time consuming there contact number 1 (855) 469-6378

Holly11 by Community Member
  • 686 Views
  • 3 replies
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Google Nest App

I have a migrated nest account and it works on my phone app but does not work on my TV. There is no option for the nest app to sign in via google. How can i sign in?

RonnyR by Community Member
  • 724 Views
  • 4 replies
  • 0 kudos

TV as speaker for Home app routine

HelloIm pretty new to this whole google home story just trying to experiment a bit. Could you please help me out here?I have a samsung TV with connected Chromcast. I added this device on my phone to the Home App and now i can control it properly(turn...

ttokesi by Community Member
  • 450 Views
  • 0 replies
  • 0 kudos

Home app help chat - I can’t answer!

I’m trying to get help through the Google Home app and I start a chat and I can get someone on the line but I can’t respond. No keyboard ever comes up on either of my two iPhones. I can’t receive a phone call either because on Google calls me I have ...

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Damwam77 by Community Member
  • 1722 Views
  • 10 replies
  • 1 kudos
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