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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 8825 Views
  • 0 replies
  • 7 kudos

Google Home app not found on Google Play

I got a Nest for my dad and I have been trying to set it up. However, on his tablet I can't find Google Home in the Play store. It's a Lenovo TB-x103F running Android 6.0.1. can anyone advise on how to fix this or another app to use?

Eva23456 by Community Member
  • 3248 Views
  • 7 replies
  • 0 kudos

Simple Wi-Fi Solutions! ...Please?

So, I'm not totally oblivious to the fact that due to my own OCD over the simple misspelling of my home Wi-Fi network (something I sadly did over 6 months ago and that's been bugging me since) that by changing the name and correcting it, albeit by ju...

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BasikBlack by Community Member
  • 1186 Views
  • 1 replies
  • 0 kudos

Adding “Work With Nest” products to Nest

I have a number of Geeni and Roku products added to me Google Home App. I was told that I need to use a Google Streaming Device (ChromeCast, Nest Device) to view the camera. I am able to view them with ChromeCast. I thought that before getting a Goog...

Google Home

Google Home is asking me to login into My Google Home App

aaron48 by Community Member
  • 1326 Views
  • 4 replies
  • 0 kudos

Cant login to nest on my Sony tv

Has anyone got a fix for not being able to login to the nest app on my Sony Google TV? I bought it for home integration and it dosnet work. Can't find any fixes online. Please help me

Home won't remove from Nest app

Hi. I have two homes in my nest app. The one with no devices on which I have renamed X allows me to 'Remove Home' from home info setting. When I restart the Nest app after removing the same home X is back again. The other home does not have the remov...

oldpearse by Community Member
  • 8080 Views
  • 9 replies
  • 0 kudos

Teckin account won't connect in Google Home App

Have a lot of Teckin smart devices. Been using them with the Google Home App no problem for years. All of a sudden, Google Home App drops my link to the Teckin App. Now, none of the devices are showing in Google Home. When I try to add Teckin in the ...

Cannot connect anything !

I’ve had Google Nest thermostat for a while. Something happened where nest app was changed to google home and ever since then, my nest and doorbell disappeared and I cannot reconnect. Help!When I try to reconnect, it says the devices are already conn...

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