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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Xiaomi camera 360 not streaming on nest hub 2

Hello, I just installed a nest hub 2 and linked it to Mi Home, yeelight and Smartthings. The problem I have is with the Xiaomi cameras (Mi 360 and Mi wireless outdoor security camera), they seem to be added in the Google Home app, each in their own r...

Dnkgeorge by • Community Member
  • 4669 Views
  • 5 replies
  • 2 kudos

How to contact someone to discuss service?

Is there a contact I can reach out to - I am being charged for a subscription and getting no history. I had it at one point and it has stopped but that did not stop them from billing me $60. Is there a way to reach billing?

ghpip62 by • Community Member
  • 947 Views
  • 3 replies
  • 0 kudos

YouTube Music absurdities

If I request Schubert on my Nest Mini, PLEASE don't play some YouTube channel "based on the music of Franz Schubert" which actually sounds like bad imitation Chopin elevator music with limited skills. Just tell me you can't do anything I ask without ...

imbroglioj by • Community Member
  • 1570 Views
  • 5 replies
  • 0 kudos

Error 83902 kGSKE

So i bought a home nest today and i can’t get pass the error. I’ve tryed reseting the device to factory, deleted the app and reinstalled again, watch every youtube video on this error and still can’t do anything.

Bogdan21 by • Community Member
  • 921 Views
  • 3 replies
  • 0 kudos

Google Home (Family Style)

OK I will try to explain what I am looking for, and maybe, if not available, enought people will like this and google will develop this "Feature".I currently have Google Home, with all kinds of automation. Video Doorbell, Outdoor Cam (x2).Google Hub,...

LarryW by • Community Member
  • 1514 Views
  • 5 replies
  • 1 kudos

Google Wifi in Ukraine

How can I set up a Google Wifi router in Ukraine? Google Home app is not available for my region.

Rostik by • Community Member
  • 709 Views
  • 1 replies
  • 1 kudos

Resolved! Home and Away routines missing

I have installed Google Home and a Nest Cam 2nd Generation. When configuring, it asked me to set up a home and away profile, and I set the camera to turn on when I'm away. However, once set up, I am no longer able to modify this, nor does it even wor...

tomg91 by • Community Member
  • 3448 Views
  • 2 replies
  • 1 kudos

Login into my Nest Account

When I log into my Nest Account through Google the Website or App requires me to enter a verification code, I no longer have access to the the phone number where the verification code is sent. There is no other option other than resend the verificati...

CJD by • Community Member
  • 20943 Views
  • 4 replies
  • 1 kudos

Google home app crashing

Hi there, I have a Pixel 5, 6 google home devices, a chromecast, a chromecast audio and a nest thermostat. For the last 4 months my google home app has been crashing every time I open it. It is so frustrating to have bought into an 'ecosystem' of sma...

Pleasehelp by • Community Member
  • 2336 Views
  • 7 replies
  • 1 kudos

Lorex Camera not streaming in Nest Hub

The Lorex camera is not streaming on the Nest Hub or the Google Chromecast TV. I can see the camera and stream on my iPhone through the google home app but when I try to pull up the camera on the Nest Hub all that comes up is a black screen that says...

Arsenal666 by • Community Member
  • 1972 Views
  • 5 replies
  • 2 kudos
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