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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Controlling a fan dimmer on new Google Home app

I have a fan device that takes a setLevel() command to set fan speed. On the old Google Home app and on the current Nest Hub home control menu, there is both an on/off switch and a dimmer slider. However, on the new Google Home app on Android it only...

Brenen by Community Member
  • 4733 Views
  • 13 replies
  • 7 kudos

Why is it so darn hard to get in touch with a human being!!

Why is it so darn hard to contact a human being. I have sent countless emails regarding an authorized charge on my account. To date, I have received no response!! Please contact me at # with a contact number to speak to a human regarding this charge!...

CLFooks by Community Member
  • 623 Views
  • 4 replies
  • 0 kudos

Huawei router not support google home

huawei router not support google home not showing the wifi to add speakerthe internet fine and working fine and high speedwhen i connect to add device by google home its showing the smart speaker than i select the room finely the WIFI not listed i do...

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binrajab by Community Member
  • 1449 Views
  • 4 replies
  • 0 kudos

Multiple "new devices"

I have multiple "new devices" that randomly join my network every day. They have no usage and I can't get rid of them!

Pshepard by Community Member
  • 591 Views
  • 3 replies
  • 1 kudos

Home App Event History not Loading

My Home App is not loading the event history for the nest thermostat. I started to do a deep dive for posts related to this a few days ago, but then the situation seemed to resolve on its own, but at some point tonight it began doing it again. Was ab...

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Sral82 by Community Member
  • 423 Views
  • 1 replies
  • 0 kudos

Private Home account

I want to connect cameras in my house but I don't want to add them to an existing "home" account. Can I set up a "home" account that only I can see even though it's on the same wifi network?

cdb320 by Community Member
  • 479 Views
  • 4 replies
  • 0 kudos

Google Home not switching to away mode

Hi,Having trouble with my google home app.When i leave home it doesn't automatically switch to away mode even though the history show's my phone has left my home location.Switches to home mode just fine. Just not away mode!Anyone have a similar issue...

Nest and Google Home not playing well together

I have a Nest doorbell which appears on the Nest App on my phone. I recently purchased a Nest Security Light & Camera. When I tried to add it to the Nest app I was diverted to Google Home where I also added the doorbell. So the doorbell and security ...

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