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Error 83902 kGSKE

Bogdan21
Community Member

So i bought a home nest today and i can’t get pass the error. I’ve tryed reseting the device to factory, deleted the app and reinstalled again, watch every youtube video on this error and still can’t do anything.

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Bogdan21,

 

That certainly hasn't been easy for you — let see what's going on.

 

A quick question: are you using a regular Google Account? Make sure you're using a private home network. Also, have you had the chance to use a different mobile phone to see it you'll get the same result?

 

Best,

Alex

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hey Bogdan21,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Dan