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How to contact someone to discuss service?

ghpip62
Community Member

Is there a contact I can reach out to - I am being charged for a subscription and getting no history. I had it at one point and it has stopped but that did not stop them from billing me $60.   Is there a way to reach billing?

 

3 REPLIES 3

janthadeus
Community Specialist
Community Specialist

Hi ghpip62,

 

I’m sorry to hear that. To help you with your Nest Aware billing issue. You may contact our Nest Aware Premier Care team here. Let me know if there’s anything else.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

Checking back in — how's it going? Were you able to speak to our Nest Aware Premier Care team? If so, how did it go?

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Best,

JT