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Google Home Sync All Devices

Joseduddy
Community Member

Sync all devices is trying to sync pixel 5 that I got rid of 2 years ago. Every time I ask Google assistant to sync all my devices, it comes back with a reply. See attachment "Pixel five isn't available, you might want to set it up again"

Screenshot_20221028-190707.png

4 REPLIES 4

PatrickP_Viking
Gold Product Expert
Gold Product Expert

Go to your Google Account and see if the device is still listed there and remove it. If it is still giving the message, go to Settings in the Home app, then Google Assistant, and Manage all Assistant settings then remove the device if it is there. If all of the previous is fine, then there is a connection possibly still in a Google app to the old phone that you'll have to remove. 

If all else fails, submit a bug report.

Jeff
Community Specialist
Community Specialist

Hi Joseduddy,

I just wanted to jump in real fast to see if you saw PatrickP_Viking's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Jeff.

 

Thanks,

Archie

Azarco
Community Specialist
Community Specialist

Hello everyone,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Best,

Alex