Hey @BillvB . Sorry for the late reply. I agree that the issue is with
your Google account and not the WiFi devices. You can try to reset your
password or contact Support to assist. Then you can run the checks on
your account and secure it.
Hey @Patrick93 . How and where did you purchase the Nest Wifi devices?
The issue appears to be that you were sold devices not compatible for
your area and the requested information is so I can determine the
correct course to take to help you resolve ...