10-28-2022 04:34 PM
When viewing Pandora without using voice commands, it shows a list of "recommended" stations that it says is based off your listening history. So, ok, I use Pandora ALL THE TIME, so it should know the stations I listen to the most, right? Wrong... Out of all the stations listed, one I listen to maybe once a month, or less. The rest I haven't listened to in years. This is really frustrating when, for whatever reason, I can't use voice commands, or the station I want Google Nest Hub refuses to bring that up and plays a playlist instead. It was tricky to figure out the order of words in the command to get Alexa to bring up my most listened station using voice commands too, but that's beside the main point.
My main question is: How do I change the Recommended Stations list on the Nest Hub?
Answered! Go to the Recommended Answer.
11-20-2022 12:07 PM
It seems Pandora has submitted the issue to their engineering team, and not much else can be done at this time.
Thanks for all your help! I believe this thread can safely be locked now. Pandora support thread w/reply
11-02-2022 11:09 AM
Hey LushMelody,
Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with some details on playing music on your device. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-05-2022 01:34 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni
11-07-2022 11:48 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
11-07-2022 12:10 PM - edited 11-07-2022 12:15 PM
Ok, I understand. The article didn't answer my question, but I appreciate you pointing it out.
Also, I just got the email alerting me to the reply. Sorry my response was so delayed.
11-10-2022 10:25 AM
Hey LushMelody,
I am sorry the article was not able to help resolve the issue. From what I can tell, this may be a Pandora issue, and you might want to contact their support for further help on changing the recommended stations. If you have any other questions, please feel free to let me know.
Best regards,
Jake
11-10-2022 11:40 AM
I'll contact them today and see if they have any suggestions. Thank you.
11-16-2022 11:08 AM
Hey LushMelody,
I wanted to check in with you, and see if you were able to get further help from Pandora. Please let me know if you were able to resolve the issue, as I want to ensure everything is good to go from here.
Best regards,
Jake
11-16-2022 12:25 PM
Sorry for the delay. Due to the holiday weekend, there was no support available Friday, and our car was stolen Friday night. I apologize, but this just kinda fell off my radar. Our car was recovered Sunday evening, but I've been having to call around to every shop because of the long wait times at each one.
I will do my best to contact them today. Thank you for checking in and reminding me, I appreciate you.
11-17-2022 12:17 PM
Hey LushMelody,
Having your car stolen is not an ideal time. I am glad to hear you got it back, though. Hopefully everything is okay with it. Please feel free to update the thread once you have had a chance to get in touch with Pandora. I will be happy to keep the thread open while you get everything settled.
Best regards,
Jake
11-20-2022 12:07 PM
It seems Pandora has submitted the issue to their engineering team, and not much else can be done at this time.
Thanks for all your help! I believe this thread can safely be locked now. Pandora support thread w/reply
11-21-2022 01:53 PM
Hello LushMelody,
Thanks for letting the Community know — we appreciate it. We'll go ahead and lock this thread now. If you need help with your Google Nest devices, you know where to find us.
Cheers,
Alex