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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Chromecast remote app constantly disconnects

Does anyone else have a problem where the virtual Chromecast remote in the Google Home app needs to be paired every time you try to use it? I open the remote, it prompts me to pair it, I enter the code on the screen, and then the next day if I open t...

Ewoods1 by • Community Member
  • 6379 Views
  • 6 replies
  • 3 kudos

How engage in Google nest community

I am launching the app for home which obviously will fall in Home App category.There comes an apk we are testing for our users, needed community suggestion for advance research as users contributions will play massive role is this situation. Best,Wal...

kameje by • Community Member
  • 566 Views
  • 3 replies
  • 0 kudos

Resolved! Google Home - not allowed to manage [speaker] group

Hi. Google Home will not allow me to add or delete devices [speakers] from a Group. "You are not allowed to manage this group" I set the group up sometime ago. Thanks for any help. Rob

Rob10 by • Community Member
  • 4310 Views
  • 4 replies
  • 1 kudos

Nest App Would Not Connect to Nest Thermostat.

A few days ago a technician installed a new Nest Thermostat at my house, which was free under a program of the LADWP.The tech asked me to download the Nest App. Which I did.He asked me to put my home wifi into the thermostat. Which I did.Then he aske...

Uloo45 by • Community Member
  • 616 Views
  • 2 replies
  • 0 kudos

Google home error when linking Nest account

I was having issues with my 'home' so deleted it and started fresh, i have managed to add everything back except my Nest account which has doorbell and thermostat.It is an old Nest account which works fine in the Nest app, but it used to work in my g...

kev3 by • Community Member
  • 1704 Views
  • 1 replies
  • 1 kudos

Nest Device disappeared

All my Nest Devices disappeared from my home structure. Sought help and the only solution is to reconnect every device to a new structure. I have over 10 devices. This is going to take me a couple of hours. This is a real pain. What the heck Google? ...

Bk1975 by • Community Member
  • 714 Views
  • 2 replies
  • 0 kudos

Link Spotify to Google home

I can’t Link my Spotify account to my Google home account. Both have same email. After I click Spotify under music service, I get error messages: something went wrong, try again. I have uninstall/reinstall both apps on iPhone, still getting same erro...

frcz131 by • Community Member
  • 1945 Views
  • 8 replies
  • 0 kudos

Google Home App displays blank page on device settings

Google Home App displays blank page on device settingsNot a frequent user on Google Home appFirst time poster here.Trying to use device settings.But when selecting the setting icon (gear)The dialog appears but is blank.Any help would be greatly appre...

App will not play back video content.

Since the migration to Google, my camera videos will not playback video. When I go back to look at a particular period of time, it just gives me a picture and does not play that time. I have tried rebooting the cameras and modem. Nothing has changed ...

Leona by • Community Member
  • 1039 Views
  • 6 replies
  • 0 kudos
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