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Blog Posts

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 13236 Views
  • 0 replies
  • 9 kudos

All Google Home data disappeared

All of my Google Home data disappeared. When I open up the app, it acts like I never created a Google Home before. There are no buttons, everything is blank... I changed no settings I was sitting here watching TV like I do every single night, and all...

Duplicate device

Hi I had to factory reset an arlo doorbell and add it to Google home again. There are now 2 of the same device. I have hard reset the door bell 3 times and this issues is still there. Any ideas? Thanks

Xander by Community Member
  • 1484 Views
  • 5 replies
  • 0 kudos

No more Hey Google

Im sick of saying hey google. Thought I could change it since all other voice assistant it’s possible and they don’t force their corporate branding violently down our throats.I was mistaken apparently it’s not possible.Please fix it. It’s a no go!wou...

Shiro by Community Member
  • 1087 Views
  • 1 replies
  • 2 kudos

google nest

I am trying to getinto my googlehome app and cannot get past the choose account page, it will not let me choose an account

Linking Google Home and Nest

Trying to link Google home to nest.Add device, works with Google, search nest, select nest and I'm asked for username and password. Enter Google mail credentials and given error “If you’ve migrated your account or want to create a new one, sign in wi...

Peggie69 by Community Member
  • 2370 Views
  • 9 replies
  • 1 kudos

Adding a Separate Nest Account

Does anyone know how I can add a separate Nest account to the app? I would like another completely separate account that has its own email address to monitor a second home. Thanks!

SusanB1 by Community Member
  • 941 Views
  • 3 replies
  • 0 kudos

Can’t connect 2nd phone to Nest

My wife and I have installed the app and Google home app. She has incumbent to join the household. I want to add the Nest as a new device but it keeps saying get the code or scan it. I can’t do this as it has already been installed and that informati...

IRF1 by Community Member
  • 2050 Views
  • 6 replies
  • 0 kudos

Philips hue bridge : something went wrong

Like many others I too have a nest mesh, with Philips hue that was connected, but no longer working. I had a power outage which meant I needed to factory reset my mesh, finally got that running only to have to reset my hue bridge and fix that complet...

Vizchic by Community Member
  • 1214 Views
  • 3 replies
  • 0 kudos
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