Duplicate device

[Xander]

Hi

I had to factory reset an arlo doorbell and add it to Google home again. There are now 2 of the same device. 

I have hard reset the door bell 3 times and this issues is still there. 

Any ideas? 

Thanks 

[David_K]

Try these steps:

• Open the Google Home app.
• Tap Settings.
• Tap Rooms and groups.
• Tap the room the device was assigned to.
• Tap the device.
• Tap Remove device.

If those steps don't work, try these steps:

1. Open the Google Home app.
2. Tap your photo or initials at the top right.
3. Tap Assistant settings.
4. Tap Devices.
5. Tap the device.
6. Tap Unlink this device.

[Xander]

Hi will give I a try. Thanks 

[Jake]

Hey Xander,

I wanted to check in with you, and see if the steps davidking posted had helped resolve the issue. Please let me know, as I would be happy to review.

Thank you so much davidking for the helpful reply.

Best regards,

Jake

[Jake]

Hey Xander,

I wanted to check in and see if you had any questions from here. Please let me know, as I would be happy to assist, and answer any you may have.

Best regards,
Jake

[Jake]

Hey Xander,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake