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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Home app

I clicked Get Started and it went to next page, choose Account. What do I do then. It says OK but I can't click on it. I'm trying to set up the nest hub

Nazzent by Community Member
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  • 4 replies
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Resolved! Colors of icons

My pull down icons were blue, now they turned red why did this happen? What I mean by pulled down icons when you pull down on a Samsung screen you have your setting icons such as your flashlight your Wi-Fi your volume all those things.

Cap by Community Member
  • 651 Views
  • 1 replies
  • 0 kudos

3 of 6 cameras and thermostat won't connect to Nest app anymore

I have 5 cameras (4 outdoor and one older Dropcam indoor) and one thermostat that were flawlessly connected to the app for years. A few weeks back the thermostat, and 3 of the cameras stopped connecting to the app. I first though it was a wi-fi issue...

iPhone not communicating when connecting home

I’m trying to reconnect an old google home mini speaker that got disconnected when I changed ISP. I factory reset it since there was no other East way (geniuses at google). As you can see by the screenshots, I can detect it and pair it, but when conn...

C9AF4B21-BBDB-4111-8166-D184D1F88AC3.png 15C6F8C3-10FD-4D91-B716-F6893FF0D428.jpeg

Strange email from Google

Today I received this message in an email: "You no longer have any Nest products in (my town). This will be the last report for this home until a new Nest product is added to it."I have a Nest thermostat, three Nest Protects, a Nest Mesh Router, seve...

threej by Community Member
  • 494 Views
  • 4 replies
  • 0 kudos

Nest Hub useless for users not speaking GA supported language?

First of all, I have to say that Google's Assistant (in English) is far superior to any other that I've tried. That's why google home mini is the only non-apple device I own.And I understand that Croatia is not that big of a market to develop a langu...

ibhr by Community Member
  • 520 Views
  • 4 replies
  • 1 kudos

Update on limited household controls?

Hey there - Is there an update on when restrictions can be placed on household members? I would like to grant video visibility without allowing that member to turn off/adjust settings on the cameras. All comments I've seen on this topic just say that...

Geeni not working with Google home

Geeni does not show up in my list of companies attached yet somehow still attached you can't relink or unlink it I've tried everything and google says they will call me back but never does this is on many occasions I've even tried geeni with no help

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