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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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  • 0 replies
  • 9 kudos

Assistir HBO Max com Google Home

Consigo transmitir a tela do meu celular para o Google Home. Mas ao tentar assistir os filmes do HBO Max a tela fica escura e só sai o som.Alguma dica?

Pilot on Google tv keeps loosing my tv

Hi team,I have a Toshiba Android tv and it works quite well. I connected my Google accounts, I have all my profiles linked to the tv. For months it was working flawlessly but recently Google TV app looses my tv - it searches and searches to connect, ...

oskar96 by Community Member
  • 838 Views
  • 3 replies
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Resolved! Nest Aware Subscription

I paid for a year subscription to Nest aware in June 2022. I had the free trial and during the trial I paid for the subscription to just continue. After the free trial, the video recording stopped, and all I could see were still pictures. No matter w...

Artistdna by Community Member
  • 1221 Views
  • 4 replies
  • 0 kudos

App offline today

Just opened App it says offline. Says its been offline for 4 hours. The Internet is working so I assume its to do with Nest Any ideas

TU51 by Community Member
  • 927 Views
  • 3 replies
  • 0 kudos

Wizz WiFi bulb

Hi was hoping that someone could throw any light in this matter (Pardon the Pun) I've purchased a Wiz WiFi bulb and installed the wiz app and appeared to have followed instruction for pairing. However when using Google assist. Google assist will turn...

Kenw by Community Member
  • 558 Views
  • 0 replies
  • 0 kudos
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