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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Camera history freezing

Nest app on multiple iPhones and iPads are freezing when reviewing history. It gets stuck on a specific time and won’t play, rewind or fast forward. Many times we get the blue spinning circle and have to get out. Yea we have deleted camera history, u...

DHGoldens by Community Member
  • 9 replies
  • 1 kudos

Work wifi unwanted devices

Our company gave us all Google nest hubs for Xmas bonuses and I took mine home and set it up. Well now since my phone is connected to the work wifi everyone who uses thier nest at work on the same wifi is automatically connecting to my google home! I...

Aaron14 by Community Member
  • 5 replies
  • 0 kudos

Changing device names for router

Hi All,We recently switched Internet providers to Starlink (live in a very rural area with limited options). I have multiple lights, speakers, Chromecast ultras all controlled through the home app. I'm not having issues connecting them to the new wif...

Kgladden by Community Member
  • 5 replies
  • 1 kudos

Google nest mini

I did a factory reset on a google nest point. Trying to add it back to the network but the google home app can't find the device again

Resolved! Is / the Nest app down?

Currently getting this from my [Google Chrome] browser. iOS app cannot connect either.The former is on my home network, and other sites work fine. The latter is solely on the local phone data network and other sites also work fine.This page isn’t wor...

Resolved! Google Home App geofence location routines stopped working

Hello!My Home/Away routine triggered by geofence stopped working since some weeks.I reinstalled the app, gave all permissions (location alltime allowed, background service,...), removed the geofence function for my home and for my phone and re-enable...

Deceptive advertising

 i’m kind of curious as to why Google has never been called to the table for deceptive advertising. Nowhere does it state or claim that if you migrate from a nest account to a Google account the nest TV app no longer functions. It seems Google is all...

S3bryan by Community Member
  • 0 replies
  • 0 kudos
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