I've had my nest account for several years with 2FA. I recently lost my cell phone number and was forced to change it. I can't get 2FA codes anymore and there is no way that I can see to change my phone number. This was the only 2FA method I had enabled in my account.
Is there a way to update that, or did I lose my nest account?
Thanks for any help,
If it still is a Nest account and not a Google account they have the following support page.
This is probably not what you would like to hear:
So I am afraid you just lost access to your Nest account. 🙄
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, JT.