Nest app setting temperature not in my schedule

[Lisajoy]

Every morning my heating comes on at 22C when my schedule is 18C, an hour later. It's so hot and I can't stop it. I click on link and it says set by app. 

[Markjosephp]

Hello Lisajoy,

I'm sorry to hear that your thermostat isn't staying at the temperature that you put on your schedule. I'm sure that is frustrating, but I wanted to see how I could help.

I was able to find an article that should be able to help you follow only your schedule temperatures. Please let me know if you have any further questions or concerns.

Best regards,

Mark

[Markjosephp]

Hi there,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,

Mark

[Markjosephp]

Hi Lisajoy,

I want to check if you have seen my response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.

Best regards,

Mark