Cannot Invite Family Members to Home

[JoeThomas1971]

I cannot Invite anyone to Home.  I've tried multiple email addresses and always get the exact same error: "can't send invite right now".  This is true from Android and from laptop.  Judging by all the posts this is a longstanding issue with no solution because I never see Google address it.  

Please help. 

[MplsCustomer]

@JoeThomas1971 

If you're trying to invite a family member who does NOT have a Google (gmail) account, the Google Home app displays the misleading "can't send invite right now" message.  You have to have a gmail account to be a household member.

[JoeThomas1971]

Yeah, that's not the problem.  I'm trying to invite someone with a garden variety Gmail account.  Funny thing is, I've seen answers that tell me it's the Gmail account that's the problem, or I can't invite someone with a workspace Gmail.

I just don't know. 

Nobody listens to Joe..... 

[MplsCustomer]

@JoeThomas1971 

If your prospective household members have regular gmail accounts, then I don't know why you're getting a "can't send invite right now" error message.

Google Nest Support: maybe you could respond as to whether there's a Google Nest server problem right now.

I'm just another Google Nest customer and was trying to point out that Google Nest gives that same message if you try to invite someone who does NOT have a gmail account. Other customers who were trying to invite someone with, say a Yahoo account, reported that it worked when they switched to a gmail account.

[Juni]

Hi folks,

@MplsCustomer, thanks for the help.

@JoeThomas1971, thanks for posting. I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.  Here is a helpful link that  you can check. 

Keep me posted.

Thanks.

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Juni]

Hello JoeThomas1971,

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni