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Blog Posts

Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Error with migrating nest account to google account

I am unable to migrate my nest account to a google account. each time I try to complete the migration, it tells me "oops! We encountered an error. Please try again." with no other context to what the error could be. I am unable to use my Google Hub c...

laura926 by Community Member
  • 2318 Views
  • 4 replies
  • 0 kudos

Deleting Nest Account made through Google Home

I created a Nest account through my google home. I was looking to add some devices and it had my download Nest and enter some of my information. I ended up not using or needing it. How do I delete all of Nest from of my account and remove any informa...

Home Gets Deleted from App

My home has been randomly disappearing from both the Nest App and the Home App. All of my cameras, settings, recordings, etc are also deleted. I originally had a nest account, and migrated over to Google Home.

Bose789 by Community Member
  • 289 Views
  • 2 replies
  • 0 kudos

Move Nest product to Home

I just added a Nest doorbell through the Google home app. During setup I was prompted to install the Nest app, create account etc. The doorbell shows up in a Nest home only. How do I move it to my Google home app?I also added a Nest protect product t...

Mark_M by Community Member
  • 399 Views
  • 3 replies
  • 0 kudos

Resolved! Google assistant only knows secondary cell phone

Hello Community, I have 2 Samsung phones at home : A52, which is my primary cell phone, and A50, which sits on my bed side table all the time and that I use only to wake me up and read e-mails and news. However, in my routines, Google assistant only ...

SissiC by Community Member
  • 674 Views
  • 5 replies
  • 0 kudos

Water Detection sensor

Is there a Water detection sensor compatible with Nest?

SSW by Community Member
  • 4968 Views
  • 2 replies
  • 0 kudos

Scenes available to household member are incorrect

Hi,I'm trying to setup Google Home / Google Assistant for a household member. However, when trying to create routines for the household member, the scenes available to the household member are incorrect. Does anyone know how to correct this? Househol...

Scenes_household_creator.jpg Scenes_household_member.jpg

Chromecast 2nd generation

For some reason the Chromecast when it's trying to connect from the device to the TV it connects and then it disables right away is there any way to troubleshoot this I did try to reset the Chromecast and it still doesn't work it was working up until...

Hilltopp by Community Member
  • 311 Views
  • 1 replies
  • 0 kudos

Reconnect my Nest Thermostat to New Phone --

Nest Thermostats are working but I upgraded my phone and I'm trying to reconnect. Password not working (so old I really can not recall) so I tried PW reset but email does not come through so perhaps the installer entered my email wrong, not certain. ...

CherylR by Community Member
  • 777 Views
  • 4 replies
  • 0 kudos
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