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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Cannot turn volume all the way down while live viewing camera

With the new nest cams while live viewing a camera feed on the iOS app the volume controls will only bring the audio down to around 10%. Any more pushes of the buttons do nothing and audio stays at 10%.I can disable audio for the camera, but that als...

jmack20093 by Community Member
  • 3 replies
  • 17 kudos

APPS: Nest versus Google Home

I have a few cameras that I bought some time ago and have them in my NEST appand just a few days ago, I purchased the camera with floodlights and noticed that I could NOT add this to my NEST APPBased on some research, I believe that I understand that...

dlord007 by Community Member
  • 1 replies
  • 1 kudos

Can't send an invite to 'Home'

I've been trying to add my wife to our Google Home setup, with no success. We originally started with some Google Home and Home Mini devices, which we individually set up, trained to recognise our voices, etc. The house is now full of them, plus Chro...

LesBell by Community Member
  • 13 replies
  • 2 kudos

phone does not really "ring" when you push door bell

I purchased the nest doorbell (battery) specifically to be able to attend to visitors (like courier delivery or the rare unexpected guests) when they press the doorbell and I am away from home or traveling for work. The doorbell promised to alert me ...

EdHill by Community Member
  • 0 replies
  • 1 kudos

Account recovery

Hello I lost my Google Account from my phone. I did not remember the password. I was given the recovery option and the code came to my registered mobile number and after entering it a password reset link was sent to my email but I have to retrieve my...

Baz by Community Member
  • 0 replies
  • 1 kudos

Cannot reconnect Nest Cam to Home app

I have a Nest Hello Doorbell (Wired) and a Nest Cam with Floodlight connected to my home wireless network. The device and wireless network configuration:Frequency: Dual-band, using 2.4 and 5 GHz. Wireless mode: 802.11a/n/ac mixediOS 15.1Until a few d...

Can’t connect Nest to Google Home app

I have just purchsed two Next Protect smoke detectors. I have doenloaded the Android app and successfully connected them to the Nest applicaiton. However, when I try to connect the Nest app to Google Home. I get stuck and believe it is because of a b...

luiscar by Community Member
  • 4 replies
  • 0 kudos
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