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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4077 Views
  • 0 replies
  • 5 kudos

Resolved! Nest gen2, app removed the thermostat

Out of the blue, thermostat disappeared from my family member’s nest app. I tried all directions provided by google, to find the entry key, there is no scan code, on the back of the base. When I chose Nest app in the settings, it did not provide the ...

Aak1 by Community Member
  • 1299 Views
  • 6 replies
  • 0 kudos

Helpo and create new room

I need help to create a new room because I want to use de Ambient Mode and watch my pictures at the TV

Nest Migration

Just installed Nest Wired Video Doorbell. Migrated everything in phone to Google Home account. All Good. Now I want to be able to access everything from my Mac Computer. How do I do that?

BG3 by Community Member
  • 1075 Views
  • 4 replies
  • 0 kudos

Old/Duplicate Devices Listed in Google Home/Assistant

Hi I consider myself a Google/Android evangelist and I am here to say that it changes today. I have been begging Google to fix silly issues with their Home App. When I run the command "Sync Devices" it shows 20 orphaned phones I've used in the past a...

Screenshot_20220722-081118_Google.jpg

error -83905

My speaker kept telling me to log into my google home app (even though its been working fine for years). So after several trouble shooting ideas I reluctantly decided to do a factory reset. Now, every time (factory reset twice) I try to connect it to...

gkahangi by Community Member
  • 3128 Views
  • 10 replies
  • 1 kudos

Resolved! Google Home App Setup Issue

 I’ve had my Google home mini since 2019. I’ve had no problems with it until last week. No idea why, but I asked it a question and it told me I needed to sign in, don’t know why it signed me out. Signed back in, and it still was telling me to sign in...

7D2E71CE-C684-4E5D-B851-F375DE4EEC54.png
Ksnyder6 by Community Member
  • 2018 Views
  • 11 replies
  • 0 kudos

Resolved! SmartThings linking problem with Home app

Hi, all devices that i hade working in the Google Home app from linked in via SmartThings appear offline in the app and when i go into linked services the SmartThings isn't there anymore. Trying to add again and all looks good but the service doesn't...

OlaJ by Community Member
  • 1797 Views
  • 3 replies
  • 0 kudos
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