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The right access for the right people, with the new Member role Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4878 Views
  • 0 replies
  • 7 kudos

Feature request

Hi there, this is just a feature request. I think by now we should all be able to change the wake word to what we won't. Amazon alexa already has this feature and I think it would be a massive improvement to the user experience.

Google Home connecting Philips Hue Something went wrong Error

I am trying to connect a Philips hue hub to my Google Home app and it keeps on telling me "Philips Hue is linked" then an animated circle (in the google colours) is spinning, takes a while and then responds "Something went wrong. Try again". This is ...

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MaltaCode by Community Member
  • 22929 Views
  • 10 replies
  • 4 kudos

Samsung SmartThings integration with Nest Services

Hi, I still have issues linking my Google Nest Doorbell to SmartThings.I purchased a new Google Nest Doorbell (battery), not the old nest hello doorbell.. and want to integrate it with SmartThings but when, in SmartThings I go to add a Google Nest de...

Crooksie by Community Member
  • 2114 Views
  • 7 replies
  • 0 kudos

Replacement parts

How do I buy new cables for my nest cam IQ?? I can't find a website or any help sources. Can someone please give advice!?

TLiebold by Community Member
  • 739 Views
  • 3 replies
  • 1 kudos

Google Home app not reading best temp sensors

I have both the Google home app and the nest thermostat app.I have successfully connected my nest app to my Google home and Google Assistant. I can control my thermostat from my Google home app and my Google assistant.I have successfully connected my...

AsandCe by Community Member
  • 339 Views
  • 0 replies
  • 0 kudos

Googlenestcommunity.com e-mails sent to wrong e-mail address

Hi,There didn’t appear to be a proper place for this question, so apologies if posting to wrong placeSo, I log into this site using my Google account, however I don’t use the gmail address tied to it for e-mails. I have my own (non-Google) e-mail add...

MissLiz by Community Member
  • 358 Views
  • 0 replies
  • 0 kudos
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