Google Nest Community

We have had a Nest thermostat for years and it worked brilliantly. Since migrating to Google, we can only control the hot water by phone app, not the heating. The heating 'circle' is just a black ring stuck at a wrong room temperature and nothing I c...

This isn't exactly a connection issue as the app and Nest thermostat connect perfectly well. The problem is that the app (on both android and IOS phones) only allows us to control the hot water not the heating. The hot water circle lights up, we can ...