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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How do I COMPLETELY delete my Google Home app

I just deleted my legacy Nest account with the intention of migrating all my Nest products to my Google account. Now, I can't get anything to connect, and I cannot delete my Google Home. I have tried a factory reset on my Google Mini and uninstalling...

esau999 by Community Member
  • 9740 Views
  • 5 replies
  • 0 kudos

Resolved! Change Ok Google or Hey Google

I know you've heard this many times! but the stream of information never reached the google assistant developers. I know you have several concerns about removing the "ok" from the sentence. but it would be nice to give your users a little more freedo...

Hive Thermostat Has Disappeared from Goggle Home

The setup is Google Home, with Hive products (lights and thermostat). App is on android.The setup has been stable for over a year. however after the update to 2.50.1.7 the home app has removed the thermostat and replaced it with two items, hot water ...

leesedj by Community Member
  • 6562 Views
  • 19 replies
  • 3 kudos

Login problem with Apple TV app

I cannot get my Nest app to recognize my login on AppleTV. I am certain that I have the right email and password as I have logged out of the app on my phone and logged back in. I have already reset the Apple TV as well as deleted the Nest app and rei...

Gregory1 by Community Member
  • 1535 Views
  • 4 replies
  • 0 kudos

My alarm

My alarm goes off exactly 2 hoursbefore the time I have it set for. My time zone is correct, I'm ve checked everything else I can think of; anyone have any suggestions?

Need to change nest manager

I set up my google home with a google business account that is now being withdrawn and it won’t let me transfer management to my new gmail account. It stops me from adding family members - can I do this without having to start fro scratch?

Bessie by Community Member
  • 985 Views
  • 4 replies
  • 0 kudos

Can't connect to ewelink or tuya

Devices appear not responding manner in google home app while it work well in ewelink or tuya appHow to fix this please

Muhamed by Community Member
  • 1870 Views
  • 7 replies
  • 0 kudos

Speaker groups disapearing and not showing to cast to

I've 12 Google devices in my house I can cast to, all official Google devices - Home mini's , Chromecasts, Nest speakers and Nest displays, and I have accounts on Spotify, Apple music and Tidal, and I've set up several speaker groups in the Home app....

I cannot add a new Google nest

Hello, I had to factory reset my Google nest to connect it to new wifi, but now the button to add a new Google nest disappeared from the "add and manage" section. Help!

JQ3 by Community Member
  • 675 Views
  • 4 replies
  • 0 kudos
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