Migrated WRONG nest account to my google account. How can I fix?

[DWhitney]

I inadvertently logged into an old nest account I no longer use and allowed it to connect to my current Google account. 

I now need to remove that connection so I can connect my ACTIVE Nest account to my Google account. It obviously won't let me as it tells me my Google account is already connected to a Nest account (the one I don't use...).

How can I kill that old migrated nest account without deleting my entire Google account it's associated with?

[MelbaDT]

Hey DWhitney, 

Thanks for posting and welcome to the Google Nest Community. 

I'm afraid that the migration process is non-reversible. Also, there is not a way to disassociate an old Nest account to the Google account. 

What Google or Nest device do you have on your working Nest account? If it is a thermostat, what I suggest is to reset it's account connection settings by following the steps here: https://bit.ly/3riP5Dp Once done, set it up using your Gmail account instead. 

Best, 

Melba

[MelbaDT]

Hey there, 

How's it going? Still need our help here?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba