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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Routines not executing and Nest says functions are not available

I have three RGB lights in a room and I created a routine to: Turn them on, set them to 100% and make one red, one green and one blue. I can do all these steps manually through the Google Home app on my iPhone. But it’s a bit time consuming, since th...

linu30 by • Community Member
  • 1220 Views
  • 11 replies
  • 0 kudos

Resolved! Can't Link my Nest to Home App

I set up my Nest account via my Gmail account. When I try add add the already set up New to Google Home it is asking me to login, however, as i login via Google to my Nest I do not have any login details. It says I should try logging in via Google bu...

Rufio by • Community Member
  • 1452 Views
  • 12 replies
  • 0 kudos

Challenge cancelling my Nest Aware subscription

I have been trying, via App, Browser, and Agent Chat to cancel my Nest Aware subscriptions for two cameras for 4 days..still no progress. I also learned that I cant even remove my credit card from the profile, after removing all the Nest devices...Wh...

msa6 by • Community Member
  • 1215 Views
  • 6 replies
  • 1 kudos

Resolved! Unlink camera

How do I unlink my merkury (genie) camera from my google home. I have upgraded the cameras and no longer needs these

Kwilhelm by • Community Member
  • 2665 Views
  • 4 replies
  • 0 kudos

Trying to set up my tv to use chromecast

So I have a Vizio TV that has chromecast built in and Im trying to cast a YouTube video on there. Ive tried going on settings and tried to add another device on there, but all it does is go back to the same menu over and over again. Any suggestions?

CstarZ24 by • Community Member
  • 643 Views
  • 3 replies
  • 0 kudos

Nest Protect not Showing up in IOS Google Home App

Ok. With the latest IOS Google Home app, I am able to see my first gen Nest Hellos . Unable to migrate, I ended up deleting my devices, and then my Nest account. I then signed in with Google, and re added my cam and Protect.In the IOS Google Home app...

DrTek by • Community Member
  • 985 Views
  • 6 replies
  • 0 kudos

Cannot Invite Family Members to Home

I cannot Invite anyone to Home. I've tried multiple email addresses and always get the exact same error: "can't send invite right now". This is true from Android and from laptop. Judging by all the posts this is a longstanding issue with no solution ...

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