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Managing faces in Google Home app

bensman
Community Member

‎01-23-2023 12:06 AM

I have setup familiar face detection on the Google Home app for our Nest outdoor cams. I can’t seem to find the setting to turn off notifications for familiar faces and only send them for unfamiliar faces… seems obvious but I can’t find it. Any ideas? Thanks! 

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2 REPLIES 2

MplsCustomer
Bronze
Bronze

‎01-23-2023 07:02 AM - edited ‎01-23-2023 07:02 AM

@bensman 

Google Nest does not give us the option to send notifications for unfamiliar faces, but I've seen lots of customers in this forum ask for this capability.

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Juni
Community Specialist
Community Specialist

‎01-26-2023 02:02 PM

Hi folks,

 

Thanks for the help @MplsCustomer.

 

@bensman, thanks for posting. When your camera spots a familiar face, the event includes the name (if any) you assigned to the person. When your camera spots an unfamiliar face, it will send an unfamiliar face alert, however the option to just enable the unfamiliar face alert and disable the familiar face alert is a feature that is not available.  We're always looking for ways to improve. I'd suggest you submit feedback about it, here's how.

 

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours. 

 

Regards,

Juni

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