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Tv connection

Isla
Community Member

I cant get my app to connect to the tv my phone and tv are connected to the same wifi 

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello Isla,

 

Thanks for reaching out. I want to understand your concern further.

 

A few questions: do you have a Chromecast device? If yes, what type of Chromecast device do you have? Are you trying to cast a video content from Chromecast-enabled app to your TV? Are you getting any messages when casting?

 

I'll look forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

How's it going? Do you still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Isla,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer