Thanks for reaching out — let's figure this out.
A few questions: what country are you located in? Also, what language is set on your phone and Google Assistant?
Give these steps a try:
Looking forward to your response.
While changing the language to ENG-US is a workaround, Google Home or Google Nest speakers and displays are not officially supported in your country. We're always looking for ways to improve and to bring more Google Nest devices to different regions.
Let me know if I can assist with anything else, otherwise I’ll be locking this thread after 24 hours.