I have deleted the app and added it back many times. I've been removed from our "home" and been added back. I can sign in with my google account on chrome, but when I download the Nest app and attempt to login, it will not let me past the sign in page "Choose an account to continue to Nest".
I can tap on my name and gmail address, which highlights it, but it will not let me sign in to the Nest app with my Google account information.
My husband has a Droid and is able to login no problem whatsoever. Please help.
The Nest app is fully updated. The Google Home App doesn't give me motion alerts or the ability to login and see history. I have set up Nest Aware on the google Home app. I have to login to the Nest web version to get any video history. My husband gets notifications and full access just fine from the Nest app on his Pixel.
Try this next. When my wife and I set up or accounts I ran into an issue here. Let me know how it goes 🙌
Learn about Family Accounts and how to share access to your Nest home
If you sign into the Nest app with a Google Account, you canmanage home membersin the Home app. Keep in mind that only home members who also sign in with a Google Account will be able to see your Nest products in the Nest app.
Family accounts let other people share access to your home and your Nest products in the Nest app. Depending on the level of shared access you choose, people you invite can add, remove, and control Nest products in the Nest app.
Sorry for the late reply. I wanted to follow up and see I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
I am sorry to hear you are still having issues logging in to the app. I did find a helpful article with some troubleshooting steps. Please let me know if that helps, or if you are still having any trouble signing in from here.
I wanted to check in with you, and see if the article was of any help. Please let me know, as I would be happy to review, and answer any questions you may have.
I am glad to hear you were able to get the issue resolved. With that being the case, I am going to lock the thread to keep content fresh. If you run into any questions from here, please feel free to create a new post.
