Google and Nest make it nearly impossible to unenroll from Rush Hour Rewards. I have called three times, verified my identity in every way, and been on hold for 20 minutes. There is clearly some sort of collusion with the energy companies to make this as difficult as possible.
Still not unenrolled.
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@Sespring just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
I appreciate your help, Mark and Alex.