Google asssistant not working with home devices

[123adk]

Hi there.

I have android galaxy s21 latest Android with Google home

I have a bunch of devices connected to home app.

I can manually control each device within the app. But when I use voice, it asks me to connect devices.

I restarted my phone 3 times. Same issue.

I also have a Google home in my kitchen and the voice commands work on it.

Not sure what's happening why it's not working on my phone.

[MH2820]

I am having the same issue! It started 2 days ago and still can't figure out what is going on . . .

[keong1981]

try reconnecting the devices in "works with google"?

recently I could not sync all my devices without having any issues

[Plink]

Here too... I've been going crazy for a couple of days... it's as if the account used for Assistant is different from the one used in Home but OBVIOUSLY it's not like that. The problem is with Google because it happens on 3 different phones. Please fix it soon as it is unacceptable.

[Plink]

If I say "turn on the kitchen light" it only gives me search results, if I invoke a routine (which I've been using for years!) it doesn't recognize it... it's as if I were using an account completely unrelated to my Home (clearly not so). I've tried everything, deleting and re-entering the family members account, reinstalling Google Assistant, restarting the device, redoing "sync devices"....all to no avail. The other family members have no problems and home automation works perfectly from the Home app. Sorry for the English (I'm Italian).

[Plink]

It's working in this moment for me... and you?

[Jeff]

Hey all,

I just wanted to check in on this and see if anyone was still having troubles here. I can see it's working now for some, but I would like to see if we still have others needing some help on this.

Thanks,
Jeff

[Azarco]

Hello everyone,

We want to make sure everything is sorted out. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Regards,

Alex

[Plink]

Works for me now... thanks. 

[Azarco]

Hey Plink,

We're glad to hear everything is working on your end. Feel free to create a new thread if you need our help.

Cheers,
Alex

[MH2820]

Everything seems to be working for me too😊

[Azarco]

Hey MH2820,

Great to hear it's sorted out on your end as well. 

123adk and keong1981, checking back in if you're still having trouble with this. Let us know by updating this thread otherwise, we'll go ahead and lock this thread after 24 hours. 

Kind regards,

Alex

[keong1981]

Connected devices seems to be working but on a side note syncing of devices seems to be having issue like when asked to sync, respond would be " Alright, syncing devices from 5 providers, 20 device are not available, try setting up". this is syncing by routine. when asked to sync manually, there would be error like not able to control devices. 

[Princesss]

Hi keong1981,

Thanks for trying the steps. Can you please reboot your router together with your Google Nest speakers simply by unplugging it from the power source for at least a few minutes. After plugging the devices back, ask it to sync again and let's see if this will work.

Let us know how it goes.

Best,

Princess

[Azarco]

Hello keong1981,

How's it going with your devices? Let us know by updating this thread and the Community will be happy to lend a hand.

Regards,

Alex

[Azarco]

Hey there,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,

Alex

[123adk]

I did a Samsung update and issue resolved on its own

I'm guessing it was a weird bug.

[Azarco]

Hey 123adk,

Thanks for the update. We're glad to hear everything is working now on your end. Should you need our help, you know where to find us.

Cheers,

Alex