Need to cancel subscription but no longer have access to email I set up on

[jd123]

I have a subscription for Nest cameras that are no longer being used and I do not remember the password for the email account used to set up. I have been paying monthly for a very long time with no cameras even plugged in.

[MplsCustomer]

@jd123

You could try the "Contact us" link under "Nest Aware Premier Care" on the page below. It says it is to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en&co=GENIE.Platform%3DiOS

[janthadeus]

Hi folks,

Checking in — were you able to speak to our Nest Aware Premier Care team as suggested by MplsCustomer? If so, how did it go? Let me know if you need more help.
 

I appreciate the help, MplsCustomer
 

Thanks,

JT

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey everyone,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,
Archie