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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 3841 Views
  • 0 replies
  • 5 kudos

Help my Emails linked? Can’t log into nest hub or migrate

Somehow my two emails from Hotmail and Google have linked onto my home hub which now is my newer email but it’s linked to my old email which I’ve had for 15 or 20 years and I don’t know how to unlink them I tried to delete them both I have tried ever...

MsChoate by Community Member
  • 1106 Views
  • 7 replies
  • 0 kudos

Camera history freezing

Nest app on multiple iPhones and iPads are freezing when reviewing history. It gets stuck on a specific time and won’t play, rewind or fast forward. Many times we get the blue spinning circle and have to get out. Yea we have deleted camera history, u...

DHGoldens by Community Member
  • 2540 Views
  • 9 replies
  • 1 kudos

Work wifi unwanted devices

Our company gave us all Google nest hubs for Xmas bonuses and I took mine home and set it up. Well now since my phone is connected to the work wifi everyone who uses thier nest at work on the same wifi is automatically connecting to my google home! I...

Aaron14 by Community Member
  • 3877 Views
  • 5 replies
  • 0 kudos

Changing device names for router

Hi All,We recently switched Internet providers to Starlink (live in a very rural area with limited options). I have multiple lights, speakers, Chromecast ultras all controlled through the home app. I'm not having issues connecting them to the new wif...

Kgladden by Community Member
  • 3307 Views
  • 5 replies
  • 1 kudos

Google nest mini

I did a factory reset on a google nest point. Trying to add it back to the network but the google home app can't find the device again

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