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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4747 Views
  • 0 replies
  • 7 kudos

Issues with app all of a sudden

I've had a smart garage door for a while now, I've always been able to say 'open the garage' but all of a sudden its stopped working and now I have to say 'can you turn on the garage', was there a way to change it from turn on to open or is that a ne...

blxbed by • Community Member
  • 1169 Views
  • 6 replies
  • 0 kudos

Issues connecting Philips Hue with Google Home

Hi,I have a Philips Hue bridge and lights that have successfully been set-up via the Hue app. I am trying to add to my Google Home so i can control via Assistant.I try and add the Hue lights to the Google Home, it asks me to log into my Hue account a...

CaptJohnno by • Community Member
  • 2390 Views
  • 3 replies
  • 2 kudos

Chromecast remote app constantly disconnects

Does anyone else have a problem where the virtual Chromecast remote in the Google Home app needs to be paired every time you try to use it? I open the remote, it prompts me to pair it, I enter the code on the screen, and then the next day if I open t...

Ewoods1 by • Community Member
  • 6738 Views
  • 6 replies
  • 3 kudos

How engage in Google nest community

I am launching the app for home which obviously will fall in Home App category.There comes an apk we are testing for our users, needed community suggestion for advance research as users contributions will play massive role is this situation. Best,Wal...

kameje by • Community Member
  • 681 Views
  • 3 replies
  • 0 kudos

Resolved! Google Home - not allowed to manage [speaker] group

Hi. Google Home will not allow me to add or delete devices [speakers] from a Group. "You are not allowed to manage this group" I set the group up sometime ago. Thanks for any help. Rob

Rob10 by • Community Member
  • 4715 Views
  • 4 replies
  • 1 kudos

Nest App Would Not Connect to Nest Thermostat.

A few days ago a technician installed a new Nest Thermostat at my house, which was free under a program of the LADWP.The tech asked me to download the Nest App. Which I did.He asked me to put my home wifi into the thermostat. Which I did.Then he aske...

Uloo45 by • Community Member
  • 746 Views
  • 2 replies
  • 0 kudos

Google home error when linking Nest account

I was having issues with my 'home' so deleted it and started fresh, i have managed to add everything back except my Nest account which has doorbell and thermostat.It is an old Nest account which works fine in the Nest app, but it used to work in my g...

kev3 by • Community Member
  • 1820 Views
  • 1 replies
  • 1 kudos

Nest Device disappeared

All my Nest Devices disappeared from my home structure. Sought help and the only solution is to reconnect every device to a new structure. I have over 10 devices. This is going to take me a couple of hours. This is a real pain. What the heck Google? ...

Bk1975 by • Community Member
  • 807 Views
  • 2 replies
  • 0 kudos

Link Spotify to Google home

I can’t Link my Spotify account to my Google home account. Both have same email. After I click Spotify under music service, I get error messages: something went wrong, try again. I have uninstall/reinstall both apps on iPhone, still getting same erro...

frcz131 by • Community Member
  • 2315 Views
  • 8 replies
  • 0 kudos
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