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Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4266 Views
  • 0 replies
  • 5 kudos

Resolved! How do I merge 2 accounts in the Home app?

I did a search for past answers and see that it can be done but I'm tech challenged. I read the answers but can't figure out how to do it. Last week I installed a flood light camera and downloaded it to the Google Home app and named it Home. It went ...

wrhatt by Community Member
  • 10381 Views
  • 18 replies
  • 0 kudos

All Google Home data disappeared

All of my Google Home data disappeared. When I open up the app, it acts like I never created a Google Home before. There are no buttons, everything is blank... I changed no settings I was sitting here watching TV like I do every single night, and all...

Duplicate device

Hi I had to factory reset an arlo doorbell and add it to Google home again. There are now 2 of the same device. I have hard reset the door bell 3 times and this issues is still there. Any ideas? Thanks

Xander by Community Member
  • 1103 Views
  • 5 replies
  • 0 kudos

No more Hey Google

Im sick of saying hey google. Thought I could change it since all other voice assistant it’s possible and they don’t force their corporate branding violently down our throats.I was mistaken apparently it’s not possible.Please fix it. It’s a no go!wou...

Shiro by Community Member
  • 804 Views
  • 1 replies
  • 2 kudos

google nest

I am trying to getinto my googlehome app and cannot get past the choose account page, it will not let me choose an account

Linking Google Home and Nest

Trying to link Google home to nest.Add device, works with Google, search nest, select nest and I'm asked for username and password. Enter Google mail credentials and given error “If you’ve migrated your account or want to create a new one, sign in wi...

Peggie69 by Community Member
  • 1586 Views
  • 9 replies
  • 0 kudos

Adding a Separate Nest Account

Does anyone know how I can add a separate Nest account to the app? I would like another completely separate account that has its own email address to monitor a second home. Thanks!

SusanB1 by Community Member
  • 704 Views
  • 3 replies
  • 0 kudos
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