Google Wifi not visible after latest Google Home app update (3.29.103)

[sgwong7]

Help Please!

The  Google Home app updated to 3.29.103. We have a Google Wifi network that was not set up to a location (because locations were not available when initially setup) . With the new app, you can only choose by a location and the wifi network cannot be accessible by app!

We have rules to block devices by time period. Now, we cannot access the rules. The previous app version, we had the access to rules and delay rules. Now cannot find wifi to access. I tried to find wifi on a setup location, but I do not want to reset the wifi as there's a lot of devices connected to the existing wifi.

I need assistance for this please

[virnab]

Hi sgwong7,

Thanks for reaching out to our community.

I’m sorry to hear that after the Google Home app updated to 3.29.103, you can only choose by location, and the WiFi network cannot be accessible by app. It is my pleasure to assist you with this concern.

Based on the information you have shared with us, I recommend you restart the routers by doing a factory reset of the Google WiFi network. I understand that you don’t want to do it because you have a lot of devices connected to the existing WiFi network, but it is necessary to do it to restore the functionality of your Google WiFi network.

Please let me know how it goes, and if you need further assistance, do not hesitate to contact us whenever you need it.

Best regards,

Virna