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Google home cannot find my iphone

GarcK
Community Member

I have set up google account on my iphone and home app with these instructions. And no matter what I do, when I ask "Hey Google, find my iphone" it says "I can't find any devices linked to your google account" https://support.google.com/googlenest/answer/7535860?hl=en&co=GENIE.Platform%3DiOS

Everything else works - voice match, podcasts are streaming fine... 
How do I solve this? 

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello GarcK, 

Thanks for posting — let's get this sorted out.

Make sure that all the Google apps on your iPhone are using the same Google Account as your Google Home or Nest device. Check out this support website for more information.

Keep me posted.

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi GarcK, 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Cheers, 
Lovely

Dan_A
Community Specialist
Community Specialist

Hey there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.


Cheers,

Dan